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September 2023 by Tom C.
Very awesome customer service, went above and beyond over the weekend after hours to cut my lock off. I rented from them for over five years and never had an issue. Highly recommend this place. It's also right off the freeway and easy to get to.
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May 2023 by Alizae mitchell
Best customer service, fast approval on medical equipment and fast delivery
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October 2022 by Maribeth Millare
Good customer service. Informative, clean and friendly staff and owner. Thank you Ruben for your professional attentive customer services.
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August 2022 by T B
One of the nicer local storage facilities
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January 2022 by ivy
Thank you! especially to Ruben! Great costumer service.
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December 2021 by Marty Simmons
Ruben was helpful, informative and very friendly. He attentively followed up with us.
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October 2021 by Christina G.
I thought hard before making this review. I don't like giving anyone a bad name, especially because I actually received good customer service from Rubin, the man who runs the facility. However the owner of the facility is rude and dishonest, and the quality of their storage units is very poor. I stored my entire house with them for two months and it was nothing but problems from day one. First and foremost, they are dishonest about the sizes of their units. Their units are sized by width and height, not width and length -- they don't tell you that when you're renting them. I assumed that I had a regular 10x10 and 8x10 unit, which should've been big enough to fit my things, but once my movers arrived and we opened the units, we saw that they were TINY, so I had to rent THREE more units just to fit my things. They have a serious pest problem that they do nothing to prevent as far as I can tell. We found several dead mice and LIVE mice in our things. There was mouse p*** everywhere. They had eaten through several of my boxes and made homes in two of our dressers. Our things smelled like dead mice. Our things were also covered in crickets. When we were ready to move out, I requested my unit numbers for my storage units and the OWNER of the facility was rude and refused to give us our unit numbers. He called my irresponsible for not knowing my unit numbers. At that point I had FIVE units to keep track of and I had packed my contract w/ them with the rest of my important paper work accidentally. My fault, but handled so poorly. I also explained that my husband was going to be the one moving us out of the units because I had already moved myself and my sick son earlier to be closer to his hospital (he has cancer). When I explained this, the owner threatened to call the police if my husband tried to move things out of my units instead of me. He wouldn't accept verbal confirmation from me over the phone either -- he said I had to be physically present and that my husband couldn't take care of it for me. Absolutely ridiculous and frankly heartless considering our situation. This is the worst storage facility I've ever used. Don't bother with them if you value your property.
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September 2021 by Allie G
I have been and continue to be impressed with the friendliness of the employees, professionalism and attention to details of this business. The site is well maintained and always clean. I appreciate how comfortable and safe and safe I feel when I go, regardless of the time of day.
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June 2021 by TrustBustin
Clean facility with helpful people.
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May 2021 by Richard Ruggiero
Someone broke into my unit! Awful!
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January 2021 by Alison Griffith
I have been and continue to be impressed with the friendliness of the employees, professionalism and attention to details of this business. The site is well maintained and always clean. I appreciate how comfortable and safe and safe I feel when I go, regardless of the time of day.
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August 2020 by Rocky Oglethorpe
Not helpful.
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February 2020 by Christy Collinsworth
Awesome People, Great facility.
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October 2019 by Mike Frasier
Service was great. Easy to get in and out of location.
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March 2019 by brenda Cowan
Very clean,nice people, on site managers
