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May 2025 by Judy Kuster (EmeraldSprite)
Great customer service for my shoe repair needs. Quality footwear. We'll established in Paso.
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December 2024 by Charlie Schwarz
Outstanding job....! Fast, great price on shoe repair...
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December 2024 by Lune
Customer service of middle aged woman with grey hair is horrible. I walked in smiling and saying hi and she just looked at us with no charisma and like we were annoying her to be there.
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September 2024 by Mariana
Customer service is not the best! My parents did not have the best experience here. They went in yesterday, 2 staff members were available, they did not kindly greet or ask them if they needed help. A second couple walks in, they did greet them and were helping them. When someone finally decided to come help my parents because they needed a pair of boots, they rushed them out.
Never coming again!
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March 2024 by Eddie
An experience that made my day
I was shopping for work boots today at a competitor up the street and after not finding what i wanted, I decided to take a look at Takkens. I was immediately greeted and felt welcomed by Kelly and the crew. Kelly walked me over to their large selection of work boots and gave me a brief overview of the boots I was interested in. (She was very friendly, attentive, knowledgeable, and customer service based) She even went above and beyond to get me into the correct shoe size and brought out different options I liked! Thanks to Kelly, I found the perfect boot and Takkens now has a customer for life. She’s the type of employee you build a team around so she can lead and continue making Takkens successful!
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January 2024 by Carolina Morillo
found walking shoes for small feet!! The size 6 Merrill work!! Love them!
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January 2024 by Andy Weyrich
Highly recommended, locally owned shop.
My go to shop!
Very knowledgeable friendly staff.
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November 2023 by Shelley G.
I have a pair of Frye boots that needed the heels resoled. I was quoted $25, and it was going to take over a week. When I went to pick them up, it looked like a kindergartener had done the job. The glue was white, and smeared over the heel. I had also asked it the shoe repair person would be able to polish the boots, but I was told that the leather is Nubuck. and polishing it would ruin it. I came to Bakersfield, and brought them into a Boit and Shoe repair. When he saw the heels, he LAUGHED and asked who did this? I told him it was Takkens. He said he could clean them up, and to come back in an hour. The herls looked brand new ( he even reglued some leather that had pulled away ftom the he). He then asked if I would like to have him polish them. I told him what Takkens had told me. He said the leather is NOT nubuck, but goat, which is an expensive skin. He polished them up whole I waited. Overall, I will NEVER take any shoes in to Takkens for ANY repair.
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August 2023 by Dale Adams
Sales person was put off at my $100 or less price point. She got very stand off and walked into the office and started making comments about me.
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July 2023 by Jennifer T.
I needed to have a belt adjusted. Wasn't sure if Takkens did this type of work or not. Was immediately greeted warmly by a woman behind the counter who told me that "yes, they do do that, and how many more holes did I want in the belt." I told her and expected to have to write something up and come back for it at a later time, but she said she would take care of it right then! She was done within about 5 minutes and handed me the belt. When I asked her how much, she said, "No charge, just come back and see us if you ever need some shoes!"Had to share as you don't find this type of customer service very often anymore and you SELDOMLY get something for free. Thank you Takkens...I will be back!
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June 2023 by Erika H.
Make sure to confirm they can do the repair before leaving shoes there. My shoes were basically brand new, I got them in worse condition then what they went in with.
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June 2023 by Shawn Sullivan
Andy's a peach. She found exactly what I needed.
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June 2023 by Ryan Marlett
Excellent service. Come support a local business.
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May 2023 by JoAnn Hamman
Found exactly what hubby looking for and sales person was extremely helpful.
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April 2023 by Terri Robinson
They have exactly what I was looking for at a good price. Only buy my Bearpaw boots there. Salesperson was so helpful and nice. Thank you.
