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July 2023 by John C.
Took my car to Walmart last week for an oil change. Why didn't I do it myself? Because it's hot and I didn't feel like crawling around on the driveway. after about half an hour or so, they called and told me they don't have my filter. And then they told me I can walk to O'Reilly's and buy a buy a filter for them to install. I told them to give me my keys. and I would do it myself. A week later I picked up a filter and returned to Walmart for an oil change. after about an hour I went to check on my car. my hood was up and two guys were looking through manuals. While I was watching them the lady behind the counter asked if anything was wrong. I told her I was concerned and asked her to open the door so I could see what was going on. They couldn't figure out what oil my car used so I told them. As I started to walk around the store again one of them came up and told me they didn't have 1030 oil. I asked if they didn't carry 1030 or if they were out? He said they were out while we were standing in the oil aisle in front of 1030 motor oil. I told him they couldn't be out because it was right there . Then he suggested I purchase the oil off the shelf for them to use on my oil change. When I'm already paying for oil they aren't going to use.That's when I asked to speak to a manager. I was told the manager was not in, so I asked to speak to a supervisor. She explained my oil and filter change would not include the oil or filter that I am already paying for. On top of that there is an extra charge for providing oil and filter myself.Great prices, but that's no way to run a business.
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April 2023 by Donelle Arrowsmith
In and out. Friendly and a great job
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April 2023 by Eduardo
Drove in to get a tire changed.....had to tow my vehicle to another shop because they stripped the lug nuts.....don't recommend there incompetence
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December 2022 by Brian Wislersham
The worst customer service I’ve ever experienced. I couldn’t be more clear about what I need and the robots in the shop still didn’t understand. When they couldn’t figure it out I was transferred to someone else who was equally as rude. When I had made my rounds on the phone I was then hung up on. I literally thought they were playing games with me.
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December 2022 by XXBoomtownXX smash
The service was great Eric was so cool. The other guys were alright.but not as cool as Eric
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March 2022 by CeeCee Ward
Went in at the Garden area, and paid up at front, but came back to the Garden area where my car was parked, nice man greening me good day.
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June 2021 by ryan h.
Popped a tire on vacation with the kids. It was 6:30 and everything else in the town was closed. Thankfully these guys got us back on the road in about an hour. Very friendly, took us in right away. Saved our vacation.
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February 2021 by Kevin Nistor
Pretty much what you expect
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July 2020 by Andrea Y.
do not go here. they lost my keys once, didn't put my oil cap back on and i didnt realize for months, they put the wrong tires on the rear of my car and i only found out when i went to replace them, and also every time i get my tires rotated i tell them i pay for the unlimited tire rotation and yet every time they charge me and then i have to wait for the manager to come void out those transactions. i found out about my tires/oil cap later, so do yourself a favor and don't even go here to begin with.
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July 2020 by Hoyt L.
Got an oil change, drove home a few miles away and my car was smoking. I popped the hood and there was oil everywhere. I immediately called them and they said to bring it back. They looked at it and couldn't find out what was wrong. They said that it was most likely a high pressure hose that burst and was completely unrelated. Had to get car towed to another shop. Turns out, they installed the filter incorrectly. They did pay for the other shop to repair it but that is time I'll never get back. The assistant manager Jose kept me waiting for an hour and didn't even apologize for the waiting or the faulty service.
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January 2020 by Stephanie B.
Quick and easy car battery replacement over at the auto care center. Was in there at 6:25 and out by 6:50 with a new battery in my car without any issues. Would use them again (assuming my battery lives at least an average amount of time). Not my first time getting a battery from them though and it usually goes quite smoothly!
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September 2019 by Darcy Flores
Fast and efficient, courteous, had an oil change, very Pleased!
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July 2019 by Lo Tidings
They are honest if they can't fix your car they tell you they don't hold anything back.They know that your vehicle may very well carry the most precious cargo in the world to you.
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July 2019 by Ron Torres
Quick, efficient, friendly. Of course, it was early on Father's Day morning and pretty empty, but they have always been fair. Lifetime rotation is nice.
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June 2019 by keith lay
Good service but slow. Took an hour and a half for an oil change on an F250 Diesel.