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April 2022 by Alexander Molina
Minda Boulton was very polite and courteous, she answered all of my questions in a clear manner and showed interest in making sure that all of the information was complete and accurate. She made me feel that I can depend on her on anything that I need.
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April 2022 by Daniel Lopez
I was very happy with the agent that was available to work with me. Very professional and informative.
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March 2022 by Ruben B.
They have the nicest and prettiest receptionist I've ever met , she was so kind and helped me with everything I needed help with. I think her name was Jasmine but overall 10/10 customer service.
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February 2022 by Nate S.
The person in the cubicle next to ours was cursing (I curse plenty, but not at work), talking trash about customers she had spoken to in the phone, and the only person in the building not wearing a mask. Overall, unprofessional. The person doing our taxes didn't know what numbers to put in for our solar deduction and was afraid her boss wouldn't know either. A simple google search allowed me to find the solution. I guess it's time to do my own taxes.
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August 2021 by Sherry Frisk
Had my taxes done in January at the Patterson, CA office. The guy that did them seemed like he had never prepared taxes before in his life. A month or so after they were e-filed, I noticed on my state return that he had filed me as a non or partial resident of California. I HAVE LIVED IN CALIFORNIA FOR 42 YEARS, FULL TIME! Due to this error, I have not qualified for the Golden State Stimulus, and my refund amount was wrongThe FTB hasn't even started to process my amendment yet. I will NEVER use H&R Block to file my taxes again. I'll go back to TurboTax as horrible as they are!
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April 2021 by Alton Elmore
Minda , my Tax Adviser was very prompt with the service offered by H & R BLOCK , her response time was impeccable because of the service she provided I will continue using the HR service in the future. Thank you for sharing her service as a professional with us.
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April 2021 by Melissa Boyer
I have been coming here for tax preparation for about 4 to 5 yrs now. The service has went down hill. Also unprofessionally run and poor customer service. Very disappointed. Would not recommend. They are not reliable and make simple mistakes that can cost you.They charge too much for that to happen and to not even help you in the process of correcting it.
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April 2021 by Ron Daniel
Inexperienced, wasting my time with my file sitting in their office. Worst tax experience ever!
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March 2021 by Ramona Guzman
You told me I was getting $ back then no it was the amount I had to pay. I wanted to cry!
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March 2021 by Angelic Madrid
My Tax prepare was amazing!
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February 2021 by Shannon Souza
My experience was awesome and all my questions were answered and was a smooth process.
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February 2021 by Alex&Ace! !
Incredible kindness and extremely helpful
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February 2021 by Thoughtful12u 2
My tax pro provided me with excellent customer service !
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February 2021 by erin svea
Good and speedy service
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February 2021 by Alan Escatel
William Morning is such an amazing person and agent. He was very helpful in everything and helped me get a great return.
