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February 2024 by Doug Osterhout
Same as all taco bells. This one is very clean. Very friendly. Fast.
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January 2024 by stephen vlatko
Who doesn’t enjoy some late night Taco Bell every once in a while!
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September 2023 by Judy D.
I am sorry to say it was the worst order ever...not going back. The mex-pizza looked like it was hurled through the air like a Frizbee..the bean burritos were dry...Chalupa and double ? had no piazze. I only visit a couple of times a year....Order on line, Window pick up, and not busy at all.
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July 2023 by Mary Berry
They messed up my entire order. We ordered 3 beefy melts, 3 bean and cheese, 3 crunchy tacos, and 3 soft tacos. What we received was 1 beefy melt, 3 mystery burritos; one with just cheese and rice and the other was a weird bean and cheese burrito with beefy melt like sauce I am not sure what the other was, we did not receive our 3 soft tacos at all and only got two bean and cheese burritos. When we went back they didn't give us a refund or anything just told us to come back tomorrow and pick up the food.
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June 2023 by lilroostercog
Employees more interested in their smart phones than their customers. Waited 20 minutes for my order, finally had to ask for a refund. Employees filling door dash & drive thru orders while in house customers are left standing around. Don't waste your time & money.
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June 2023 by Bo Frost
Tried to go in and the lobby is closed but drive thru is open
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June 2023 by Debbie Button
Taco Bell Penn Valley is the best! The staff is friendly & accommodating, they don't skimp on the food portions, plus it tastes better than any other Taco Bell I've eaten at! Located in the Shell Station, it is not really a dine in restaurant, there are a couple of tables to sit to eat, but it's a one stop shop & the Shell has the best donuts anywhere, fresh daily .
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June 2023 by Name Name
Employees took 5 minutes to even acknowledge us standing at the register even though they walked passed us multiple times. Then it will took 17 minutes to get our food with nobody in line in front of us and all 5 employees were just standing around in the back room.
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May 2023 by Sally Thomas
Terrible cold food and even forgot a food item
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May 2023 by Topher Tinkham
I’m not really a fan of Taco Bell. This is a place to grab something to eat fast and fuel up your vehicle
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May 2023 by Paul Eckert
Past 2 times they forgot stuff we ordered. Also my wife watched one of the cooks scratch their arm then go back to making food without washing their hands. Soooo gross.
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May 2023 by Allen EDM
Constantly running out of items, slow service, missing items, and customizations to menu items are almost always incorrect. Just today I was told they don't have chipotle sauce, they can't do any steamed items.This is a constant thing with this location. Management doesn't care about customers or their hard earned money. Go anywhere but here
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February 2023 by Andrew Dokimos
Usually takes a bit longer than most, however recently the service has gone down a bit. Forgetting items or packing without care.
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February 2023 by Chris
Don't know what happened to this place but it's gone downhill. The last three times I've visited they have messed up my order, twice, and let me stand at the counter without being even acknowledged. As team members walked by none the less. Safe to say I will not be returning. My bar for customer service isn't that high. But this place fell way, I mean waaaaay below even the most minimal of standards in my opinion.
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December 2022 by Steven Ricoli
I always have a great experience at the Penn valley taco ? shell, and the food is the bomb ?!!!