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November 2023 by Kathy Magallanes
Anna was a great help and made my overall experience 10/10. The whole staff there’s really welcoming and nice!
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November 2023 by Kathy M.
Very rarely do I enjoy coming to the bank but everyone that works at the branch is so friendly and makes me feel very welcomed! Anna's always been such a great help the times I've come in!
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November 2023 by Josie S.
This highland springs location in banning ca and the perris, ca location are truly the best! Stephanie the teller assisted me at this perris location and provided efficient and attentive customer service. She listened and knew exactly how to help. I hope this credit Union continues to hire amazing tellers and reps as I am happy to be banking with altura! I am truly thankful and grateful.
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October 2023 by Leli Linares
Very disappointed that No one greeted me at all when I walked in. I have to say hi first and I Would say something and the teller would ask a question to the answer I would give her. I had to tell her to have a good day she did not say it to me at all. The teller had no name badge.she also assumed I was pregnant and said congratulations on your pregnancy in which I am NOT pregnant.Horrible place to go to do your banking.The worker was rude. I prefer the Altura on magnolia they are way better they are friendly and always greeting people I would definitely recommend the one on magnolia NOT PERRIS!!!!!! The Manager at the perris branch needs to be trained better and train their employees how to greet people and should have them wear their badges. I was very disrespected when the teller assumed I was pregnant. Please improved the operation and service at this branch!!!!Hope no one has to have an experience that I did. If I could give a zero star I would. Please Altura make changes to this branch.
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August 2023 by Shirlin Slack
I simply love everything about this bank.. There are personable simply awesome I love them all
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June 2023 by Jovanny Flores
The one On Cactus Is WAY BETTER
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May 2023 by Airam B
Great customer service everyone was friendly and helpful .
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March 2023 by AS S
Out of years of dealing with this financial institution & visiting various branches this branch is NOT hospitable.1. They don't speak when you walk in.2. I observed an elderly lady receiving customer service from window female representative, the lady had a few questions, & the female representative acted & answered in annoying tone.3. The representative that waited on me didn't smile once.4. When withdrawing large amounts of currency representatives didn't over an envelope.5. Friendly customer service at this branch located on Perris Boulevard was nonexistent when I visited6. To all us Long-term Alturian Customers whom have received excellent customer service from all other Alturas, don't go to Perris branch you'll be sorely disappointed.
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March 2023 by Jani M.
I just want to thank the ladies at the Perris Branch! Amy was especially helpful in expediting my request. My daughter is traveling abroad and she helped take care of some last minute financial necessities. I can't thank you all enough! I have had only great experiences with Altura Credit Union since becoming a member and I highly recommend the Perris Branch.
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February 2023 by Noah Montepeque
We just opened an account my wife and I and the service was excellent , the people working there are very nice .I never seen in any bank that they have coffee and bottled water for the customers . You guys are great