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January 2024 by Vince
One ATM was out of service but still was only one car ahead of me not too long of a wait. All in all fast service and the first time I have been through and one ATM was out
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June 2023 by Julie Herrera
Way better than 4th St. I will give them that
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December 2021 by Armando L.
What's going on with the card reader to access the atm machines over the weekend?????, this issue is been for years, get it fix please???
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September 2021 by Steve Velazquez
Always closed
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July 2020 by Karina Morales
All employees always nice and helpful!
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December 2019 by Michael Morell
A great bank location.
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October 2019 by Phil I.
The Bank of America Perris location is the worst!!!! i usually do my banking at the Sun City location but due to having to do some other errands around this location decided to my business at this location. First of all--it being a Friday---having only two tellers and they were slow!!!!! i came in to cash in a bag of coins and even though i have a Bank of America business credit card account they would not complete my transaction. i can not believe all Bank of America do not have coin counting machines in this day and age!!! well not only will i never do business at this location but will not highly consider moving my personal checking account and credit cards to a financial institution who knows how to provide not only consumer but business accounts with World Class Customer Service!!!!! Yes Jesus and Lety who left reviews in the past this is UNACCEPTABLE!!!!!
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June 2019 by Guadalupe De La Cruz
Horrible place rude management!!
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December 2018 by Jesus C.
Always only have 1 or 2 tellers You can make an appointment & still have to wait just to get some service. Horrible customer service!!!
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August 2018 by L Saunders
Nice Tellers, but need more of them, long line
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August 2018 by Amanda F.
I've always liked having BofA as my bank, until I visited this location today. I had called multiple times over the past couple of days to speak to someone at this specific location and the phone was never answered. I arrived today, in the morning, and there was only one teller helping people with a huge line waiting. Then as I was next in line, an employee who was walking around approached me and informed me that this location could not accommodate the currency exchange I needed to do. Which is the reason I was trying to call before. So I went up to the teller to take care of other business and he proceeds to question why I didn't just use the ATM, but I had to stand in line for the currency issue. I have never been treated so rudely at a bank and will never go to this location again.
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June 2018 by Imelda M.
Hate this location!!! Worst by far. I think I officially dislike all BoA's. This place always has two darn tellers working and they're slow and talk too much. No matter ow busy the day is you will only see two tellers and a line that goes outside. Please change management and tellers because these suck!!!!!!!!
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April 2018 by Lety C.
Business hours show they close at 5 PM ! I got to this branch at 4:58 me and another customer rushed to the door to find that it had already been closed ! I am a business owner and closing even just 1 minute early is completely unacceptable, that 1 minute could impact a client financially! BOFA says their goal is to impact clients life financially , they def impacted me today and not in a good way.
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April 2018 by Rob Gunnersmate
Its BofCommieA, what did you expect.
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April 2018 by Beth S.
Terrible customer service!!! I took my daughter to open an account. We arrived 4:40pm. My daughter and I waited at the desk for 20 minutes being "eyed" by the 4 employees behind the glass. Finally, after standing there 20 minutes one of the women came and asked if we had a question. I said we'd like to open an account. She said they are closing. I said we've been standing here waiting for 20 minutes without assistance. She said, "yeah"...And, "The person who opens accounts is with her last appointment. If we want to make an appointment for another day I'll make it. Or you can drive to Perris since they close at 6:00" ...But no, we won't help nor open an account for you today. I already made a special trip to their location now I'm to drive to Perris in hopes they'll open an account without an appointment before they close?!?!? Or will they turn us away, too? Because they close at 6:00... no apologies, no I'm sorry... nothing! Terrible customer service!!!
