Prime Storage in Perris, CA offers accessible and affordable self storage for individuals and businesses, located conveniently near the Escondido Freeway and Interstate 215. The facility is described as very nice, clean, and stress-free, with plenty of storage space. Customers report a fantastic price and note that prices are better than in surrounding towns. Staff members receive consistent praise for being kind, considerate, friendly, and providing excellent customer service that is above and beyond. Specific employees are highlighted for walking customers through the whole process, showing units, explaining all terms super easy, and even personally cleaning a unit, which allowed for a quick and fast experience. This helpful service contributes to customers stating they will definitely be renting there. While the facility generally provides a positive experience, one customer reported a significant personal issue involving unauthorized access to their unit by a former business partner, which led to a stressful situation and a lease termination, though an extension was granted to remove belongings. Despite this isolated incident, the overall sentiment from reviews is highly positive, with customers expressing gratitude and planning to use the storage facility for their needs.
Ariadna the receptionist was really polite and helpful. As soon as we got there she was on it showed us units we picked one and did paper work and out the door asap. Thank you so much for ur help Ari!!
November 2024
This place was awesome. My husband and i came in on tuesday and spoke to jose about renting a unit. He walked us theough the whole process and even took us out to see the storage garage. Its a very clean place and friendly staff. We will be be renting here for sure! Thank you prime storage!
November 2024
Came in to this facility to get quotes on renting a unit had the best experience with Jose will be back to rent this unit.
