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November 2023 by Aiasa Thompson
WE CAME IN AND WALKED OUT WITH A STORAGE AND LOCK.VERY FRIENDLY SERVICE.CAME BACK NEXT A USED A TRUCK.ONCE AGAIN FAST SERVICE.COME TO STOR AMERICAOF PERRIS.
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October 2023 by Club Dotz Entertainment Hawkins
Rats destroyed approximately 7k in property. Rat urine and rat poop completely covered 90% of my belongings. Rats ate through boxes, bags. Ate holes in clothes, electrical cords l, important work documents. Kids photos, certificates, passports and the list goes on. The managers allowed me to file a insurance claim which only overs a thousand dollars. I signed off on the check two months ago and wss told my check wsd mailed to me which 8was a lie. I have visited the perris location over twenty times in a month looking for answers, bit the site manager tells me repeatedly that his hands are tied. Corporate managers don't respond to phone calls. They owe me a thousand dollars but call me daily to remind me that my storage I still rent is in lien stadis as the debt rises daily. Go figure I've been owed money for two m9nths and the same company is adding late fees to my storage . I could use the money to atleast save my storage . . I was moved to a different storage unit when the rats destroyed the first unit. If I had of read the reviews before I rented a storage there I wouldn't have. I see thar several renters have had similar issues as mine. 2onths and counting and no one knows where my check is at. Please spare yourself the agony and never rent here people .
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October 2023 by Michelle Thomas
What is crazy to me is that they don't have any carts on wheels that you can put trash in to throw trash away (like they do at recycling ctrs). You can't even put anything in their trash cans at all!!!!! It seems ridiculous to me because as you're moving and storing you may have trash n you don't want to have to store that in your car, also you would think that they would want you to have the opportunity to keep it as clean as you should!! Also the hours/days open are limited. In this day and age you think that they would do more for the people to make it more accessible and helpful. I was greatly disappointed!
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July 2023 by Efrain A.
Of courseapologizing like always I did say I didn't want to hear it ! You guys messed up now you want tin cover it saying it's a process it was very clear what was done I do not need no bogus clarifications!
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June 2023 by Leonel Vergara
Very easy and fast the facility clean, Staff was friendly.
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June 2023 by Francisco Madrid
The facility is very clean and the prices are really good. The staff could use a little more customer service training.
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May 2023 by Ignacio Yatusabes
Great customer service and very helpful
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April 2023 by lois worthy
They were quick and fast answer all my question storage on was clean so I'm please
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March 2023 by Kelly Espino
Very easy and fast. Staff was friendly. Facility was clean and I like the 24 hour video surveillance.
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January 2023 by Diana Roberts
Great staff. Very friendly and helpful.
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January 2023 by Kenneth Johnson
Great storage facility great management the young lady running the place was very helpful with a few situations that I had going on. Very helpful very friendly
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December 2022 by Doggin BeBe
Special shout out to Lin who was very friendly and courteous when I rented out a 10'×20' also the same goes to Rosie also Super friendly and helped me rent another 10'x 20'. You girls rock, oh and Rosie make sure you watch those Star Wars shorts lol. Happy Thanks giving to you both.
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October 2022 by Jesus Rodriguez
The young lady who helped me getting the unit was extremely helpful and very informative.
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September 2022 by Cherish Shafer
The worst storage place out there, they will kindly keep your money even though you never have been there. Choose a better storage facility
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February 2022 by Darlene Gutierrez
They are reasonably priced and they were very nice and helpful. They made sure I was content with size of storage before finishing paperwork.