U-Haul Neighborhood Dealer provides a satisfactory rental experience for its customers. The staff is described as professional, knowledgeable, and offering great customer service, thoroughly explaining the process and providing all necessary paperwork. Although one customer was not fully satisfied due to the unavailability of the reserved trailer, they were offered a bigger one at the same price. Overall, the business receives positive reviews, with customers highlighting the new van, amenities, and the availability of additional home needs like lawnmowers and generators.
Great customer service . Explained the process thoroughly and provided all necessary paperwork without needing to ask for it
October 2023
Was ok. Was not too satisfied because the trailer I reserved a week ahead had already been rented. I was given a bigger trailer for th same price that part was ok.
July 2023
Very professional and great customer service. Instructions are very detail and the process painless. I will return to this location for all my future needs.
