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October 2023 by Jenna Tracet
Don't shop at this store. VERY poor customer service. VERY bad attitude in general. I bought a flannel shirt 10/21 from a lovely, professional saleslady, who unfortunately forgot to remove the security device. I returned to the store today 10/24 at 2:30pm with the shirt and receipt in the original store bag. I politely explained that the security device was not removed when I purchased it. But it was a different saleslady at the register, and she was nothing but rude. I was treated like a criminal. She made no apologies for my inconvenience, she demanded my receipt, and then she demanded the product tags (which I had already removed) and glared at me when didn't have them. She reluctantly removed the security device, then wadded up my shirt and handed it back to me.
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January 2022 by Maria Verdias
(Translated by Google) I was looking for this store in petaluma in the aulet I could not find it, they should remove it from the browser.(Original)Estuve buscando esta tienda en petaluma en las aulet no la encontré deberían quitarla del navegador.
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September 2021 by Sofunga
Nice place overall, clothes are a little outdated for my style.
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April 2021 by Jimy Orellana
(Translated by Google) Bad service(Original)Mal servicio
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December 2020 by Lola S.
This is probably one of the best stores in the mall, which says a lot about the mall. The employees have no idea how to manage lines. I'm not sure what the current capacity is, but I'm waiting in line and I see maybe five people in the store. One person left, the others are still waiting. There is a line behind me and it keeps growing. I just came here to return something, maybe I'll pay $7 to ship it back. I got here at 3:10, now it's 4:00. I still have two people in front of me. Update: I finally got in the store, it took almost an hour. There were eight people in front of me and I stayed in the same place for 30 minutes. While waiting I actually called the store to see what their capacity was, and they said 10. But while waiting and while in the store, I saw maybe 5 people shopping. This includes store associates. I almost left after waiting for 30 minutes, because I was standing in the same place the whole time. But an associate opened the door and let people in. The line froze again and almost an hour later I got in. Waste of time. I've waited 10+ minutes to get into stores but never an hour?
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February 2020 by Cami Fieldsa
The service was amazing. We arrived upon opening of the outlets. Meagan at Aeropostale was the first gal who intercepted us. She not only guided us in the direction of sales, she's an incredible personal stylist. She builds your confidence while trying on new shapes and sizes. Both my husband and I enjoyed our experience and already discussing returning. If your near or plan to shop at Aero soon, they are working a jeans drive. Donate y'all!
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January 2020 by Berta Elisa Jauregui Romo
(Translated by Google) Very beautiful clothes(Original)Muy bonita la ropa
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August 2019 by Roberto Cezar
(Translated by Google) Good and cheap clothes. It was worth going there.
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July 2019 by Goodjay69 Films
The employee's there especially Josue is super helpful
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July 2019 by ANA LIDIA HERNANDEZ
(Translated by Google) Very good prices(Original)Muy buenos precios
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April 2019 by Blandina Tuazon
Very rude manager. Racist to Asians. No manners and does not how to talk to customers. I will not reccomend this store. Manager of the store is the one causing chaos in the store. She should be fired. I could have bought over 100$ worth of clothes but cancel due to her attitude.
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September 2016 by Lexi Katreeb
I love Aeropostale so much
