-
January 2024 by Jennifer Abbott
Got my new phone at ATT today! Aidanis quite knowledgeable and informative. He was able to answer all my questions regarding an upgrade. He explained everything in terms I could understand and helped make the process easy. Thank you, Aidan!
-
January 2024 by Doug B
Luis was really helpful explaining the details of my account and options!
-
January 2024 by Marcella Perdomo
Aidan was fantastic. He took the time to answer all my questions and walked me through all of the stuff. I had to leave to grab my kid and was very accommodating. I appreciate his knowledge and patience along with the rest of the staff that was working today.
-
January 2024 by Jamie Carney
Verizon service has been extremely unreliable (plus they've become extremely greedy), so we came in to switch our multiple lines after 20 or so years with Verizon. The young man that helped us was extremely kind, patient and knowledgeable. He overcame what I thought were some obnoxious obstacles, but he didn't seem to mind at all. He was attentive to us, even while greeting customers as they walked in, and offered us the best deals possible. No pushy sales tactics or pressure. Some customers came in and were less patient than others (yay... the joys of customer service and not being able to please everyone). I felt bad for them, as they really seemed to want to do the best for their customers. We'll be back next month to upgrade the rest of our devices (since financially we couldn't upgrade them all at once). My stress is relieved after breaking up with Verizon after 20 years, and we're looking forward to having better phones and more reliable service going forward.
-
December 2023 by john oliver
Aidan was very nice and knowledgeable.
-
December 2023 by Edward Heinz
This guy Christopher rocks.Heis smart and polite.
-
December 2023 by sylvia ross
Aidan was great! He helped me out with everything i needed to get done. I recommend seeing him.
-
December 2023 by Cynthia Gregory
Great experience. Helped with all my needs.
-
December 2023 by Ariel Bussey
Great customer service. Very quick. Luis was amazing. Thanks for all the help!
-
November 2023 by KellyT
Excellent customer service. I was greeted as soon as I walked in. Adian was knowledgable, professional & answered all my questions. I would highly recommend this AT&T store & I will def go back.
-
November 2023 by John
Worst store in town they literally won't even act like they want to help you unless you're buying something and if you have issues after you buy something they won't even try to help you and just send you to customer service even if there is no one in the store and they aren't busy, i have spoke to multiple people that have had a terrible experience at this location
-
November 2023 by alexandra sheeks
Surprising great experience and everything went very smoothly. Ruben was very helpful!
-
October 2023 by Melody Mitchell
Came in because my phone kept turning off the wifi. Went to another store and they didn't know what to do.Aidan in this Petaluma store knew what was wrong right away and took care of the problem quickly and efficiently.Thanks so much Aidan!
-
October 2023 by Caroline Purtell
Not very helpful. Was doing a label for a return cartridge as he was dealing with me. Only one representative in the store
-
September 2023 by Anthony Martinez
Wish I could give 10 stars! Excellent service, very helpful and informative. Milka was great, she is very knowledgeable and efficient! She made upgrading my phone quick and easy. Definitely recommend coming here to take care of anything to do with your account or getting att. Big thanks for the great experience!
