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January 2024 by Joshua Melcon
They are very good at quickly getting random batteries for heavy equipment.
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November 2023 by steve nelken
The Petaluma location always has friendly and helpful staff. They have great gadgets and I'm loving the clearance section!!
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October 2023 by Flowers
I had to get a phone battery replaced. It took about 45 minutes, but they did a really good job, my phone dies a lot less now!
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August 2023 by Aaron Bremner
Well stocked with a wide variety of batteries.Knowledgeable staff with willing helpfulness.
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August 2023 by Michael K
Great service. Scott is always helpful, friendly, knowledgeable etc. I have two batteries in my 4runner with one running the fridge in back. Although it's easy to install, and included when you buy battery, it's in an awkward position, so takes a bit more time. Anyhow, everything done without hesitation, we found the correct battery to fit etc. I'll always come here when I need batteries for my truck.
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May 2023 by Richard Lesieur
Price, convenience of store pickup and friendly interaction with store manager.
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May 2023 by Randy A.
I have bought several of the little Torchy flashlights from the Fairfield store, close down on N. Texas St. I went to the Vacaville store off of Monte Vista and the lady there was not very pleasant and said she could even get a replacement battery because there was issues with the battery. I know the Petaluma store at one time was connected to the Fairfield store that closed, so when I call and talk to Julie on the phone who has a total sweetheart and extremely helpful. So when I explained the situation to her, which is very apologetic for the actions of the Vacaville store and she actually resent me a flashlight, which is above beyond what she should've even done. So if you want great customer service and which seems to be great people that care about their customers this is the store to shop at Julie. Thanks again and as a business owner myself it is much appreciated. If I could give a 10 star, I would do it.Randy
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May 2023 by Christopher D.
I went in today with my cellphone to buya battery.I had my business phone with me and asked them to check for any other problems and let me know if there might be something else wrong with it.I went back an hour and a half later to find that the charging port wasn't working and that they had installed the battery without calling me.So my phone doesn't charge and they want another $87.99 for a wireless charger. BAD BUSINESS. DO NOT TRUST THEM.
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March 2023 by rothrock1950
Installed a new battery in my car's key fob. Very quick service.
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January 2023 by Baxter M.
I took my iphonexr in to have the screen replaced. They had replaced a screen on an older phone for me without an issue. However, this time, after the screen was replaced, my phone was glitchy (no FaceID and then some). They put another screen on and same deal. They determined that whoever did the initial replacement had messed up the phone's ability to do FaceID and ordered me a replacement phone. Everyone I dealt with was very pleasant and the manager was apologetic. The replacement phone did not have an Apple battery. Perhaps just a coincidence, but the touch screen became glitchy (as in non-responsive requiring many force restarts) as in non operable. 3 stars for the great employee service. Don't take your phone here though!
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January 2023 by Jim Capps
Car batteries come with a warrenty. But read the fine print. You can only warrenty them once. Then you don't have any warrenty. Even if it's first year. I brought a battery in and got a free battery after about a couple of months. But what they never told me that it was the last of my warrenty. Guess what the battery went bad again and there was no warrenty. Shame on you batterys pluss. I feel mislead.
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December 2022 by Sergio Santos
Great inventory and great customer service!
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December 2022 by Stan S Sparrow
They really tried a lot to get my prius 12 volt battery, and tested, installed, free.The price was good.
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November 2022 by Todd T.
Helpful and quick, and when my charging port was a bit dirty, they blew it out and got it working perfectly at no charge. My kind of business.
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September 2022 by Shawna Alapa'i
Went to see if they can make me another key and remote for my older 4Runner. They can! It's a bit pricey but both the key and remote have to be programmed so makes sense to me. Toyota doesn't do this anymore, for my 2003 4Runner. So grateful for this service fro here.