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October 2023 by David B.
Insanely slow service, and they are unable or unwilling to use good sense. They don't bother to let the doctor or the patient know they don't carry medicine that is needed immediately, so you waste time only to find out you and the doctor have to find an alternative they do have on hand. It sucks that there aren't many alternatives for pharmacies. This place is useless, and I'll never set foot in a CVS again (someone would have to be dying)
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June 2023 by Google user
We were already waiting in line just now. Pharmacist said he wouldn’t help us because they wanted to take lunch even though we were waiting… go to a different cvs pharmacy because they do not care
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May 2023 by janet D.
I had the BEST customer service this afternoon. I did not catch his name but I was looking for products for a sick friend. I didn't know where anything was. He totally directed me and was just a really nice guy . Blue and white shirt.Your mom did a good job. Happy Mother's Day to her.
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March 2023 by Bill Stanton
A young guy ran out to make sure the diet coke I just bought wasn't expired. He swapped it out for a fresh one since he'd been restocking. That's so cool! Thanks!
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January 2023 by Porter Anthony
Ive been to many pharmacies. This one has good people. I imagine most negative reviews have nothing to do with their service and more to do with their healthcare system failing them somehow.
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December 2022 by no se nada pariente González
Bad service
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December 2022 by Richard K.
Pharmacy staff rude and don't follow up on their commitments for timely refills. I always place my prescriptions on auto refill. About half the time I have to call them because I am almost out of my medication. Their response is I should have placed it on auto refill. When I say that I have, they say it doesn't show on their system. Or if the prescription has expired, they don't call my Dr for a new one.
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August 2022 by Baker L.
How is this place still allowed to sell medical supplies and needs? This store location is filthy. The employees are extremely rude. I read so many of the posted reviews here and I am truly flabbergasted that this location is still open for business.I only use cvs for emergencies, if I need to pick up a rx the same day. Otherwise I use Community Walgreens Specialty Pharmacy. They deliver my meds directly to me via FEDEX next day to me if I need them that soon. They are courteous and extremely professional.
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May 2022 by Victor G E.
It's a good pharmacy but nothing special & the main office has no clue as to what the local branches are doing. It tends to be a little more expensive than your local supermarket. As with other pharmacies, it also has hairspray, some groceries, etc.
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November 2021 by Denise H.
I was just at this store. When I was waiting in line, there was only one clerk, however another person came to ring me up. When she asked her coworker "Dylan" what was going on with the products at her counter, he said someone had gone out to the car to get something. He then proceeded to tell the clerk to ring up the woman who came back in even though I was at the register and she hasn't been in the store for several minutes. I think Dylan could see that I was upset. He finished his customer and left the register to help two other customers at the self serve counters even though they came after I was in line. He then proceeded to help another customer get something out of a locked case in cosmetics. Again, that customer came after I had been waiting in line. The second clerk became available and was very courteous and apologized for my having to wait. I didn't make a scene, though I was tempted to walk up to Dylan to let him know how poor his customer service was. I didn't do anything to warrant his ignoring me and helping 3 other customers plus bumping me out of line for another. I'm going to make sure I talk with someone at this CVS location about this. No, I'm not one of those complainers. I've been in customer service for 30+ years. I have never treated anyone like this. He never acknowledged me once to say someone will be right with you.
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September 2021 by Jenny M.
It would be super cool if you took down the 6+ "24 hour" signs you have plastered all over the front of your store. That way people wouldn't drive from all over to go to the only 24-hour drugstore in the area, only to find out that it's closed. When I pulled up, I saw an elderly man walk to the entrance and he was clearly confused as to why it was closed when everything on the doors and outside said it was supposed to be open. Fwiw, I even checked the CVS website before I left to make sure it was open, and even there it said "24 hours." Really garbage that you won't change the hours anywhere, which causes people to waste their time, energy, and gas. Fix it!!!
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August 2021 by Becca H.
Got here at 9:50pm and doors were locked. Knocked and the employees came out and said they close at 10pm now and one got in her car and left at after a few minutes. Both were very unapologetic. There were at least 4 signs that said "open 24 hours". We were frustrated because if they do close at 10pm, they need to have SOME sort of signage to express that. And if they close at 10, they need to close AT 10, not 10-15 minutes before. We sat in the car afterward for about 20 mins after and saw 8 other cars pull up and leave disappointed.
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March 2020 by Heidi M.
MANAGEMENT needs to hire someone to ANSWER THE PHONE. Several times any hour. I'd rather call the DMV. Staff is too busy they ignore the phone, hope you hang us. Usually 48+ hours late on scheduled pick up time. Just the worst!!!
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January 2020 by Gary A.
This place is terrible!! Long, slow lines, dirty bathroom, rude & inefficient pharmacy staff. The system doesn't always accurately show if you have previously received a Rx. They won't give you your Rx without the Pharmacist present and the pharmacist takes lunch at random hours. I am done with this place!!
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January 2020 by Kimberly B.
Absurdly long, long wait times at pharmacy. They always say "we are short staffed". When you are sick you shouldn't be around people this long, when yoare in pain its unacceptable.