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April 2024 by Eduardo Rodas
Great service!
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April 2024 by Jasson Alvarado
The guys who helped me were very kind.
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October 2023 by Kat Cadena
Love the New Quesadillas.I love Pollo Loco ?
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June 2023 by Dee Nut
Every time I go here they get my order wrong and they skimp on the protein. Next time I’ll go down the street to el Roy’s or what a chicken. I’d have to be loco to go to el pollo
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June 2023 by Vinnie Guzzetta
Food is ok. For the price can't really beat it. The only real annoyance here is that after every order is complete (as in it was discussed that the ordering has finished) the workers always ask if I want chips and guacamole. No. I don't. If I did I would have ordered it when I was still ordering. Is there no concept of finished with El Pollo Loco? Finished. No I don't want anything else other than what I ordered. Repeating the same thing as a way to try and increase the amount of money made per order in the drive thru is just annoying. Every. Single. Time. No I don't want any chips and guacamole. No thank you I said that was all when you asked me if there is anything else. No means no. NO. Does that complete your order sir? Yes it does thank you. Would you like to add chips and guacamole? No. I literally just answered your question that I had completed my order. NO No No No. Is it redundant yet? Yes I thought so too. I still don't want anything else after I complete my order.
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June 2023 by JkBishh
The manager was so rude the night lady the other workers were so nice I'm so sad for the other workers that have to deal with her she was on a power trip.
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May 2023 by mike e.
Well for the second week in a row I'm writing a one star review and would like to leave a negative star review. I believe the crew must have been made aware of a negative review and I think they recognized me this week. The service was quite and efficient i compliment them on their much better service this the response I got was shocking. It was ya we like you too in a very sarcastic manner in fact flat out nasty. When I got and opened my food I knew they recognized me I will bet that they spat in my food and I was just nasty. Of course we didn't eat it. I still considering a call to the county health department and requesting a inquiry. The ownership or corporate management needs to clean house and terminate the entire crew from the general manager on down.
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May 2023 by Gary Grad
The only thing that's good is the grilled chicken. $4 for a side that's two bites is a rip, but that's probably not the locations fault.
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May 2023 by Gary Regadero
The only thing that's good is the grilled chicken. $4 for a side that's two bites is a rip, but that's probably not the locations fault.
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April 2023 by Jonathan Love
Some of the staff either don't listen or there's a language barrier. I've had to repeat my order multiple times at the intercom I noticed with the older staff. The service otherwise is ok although sometimes I feel like others get service before me even when I go inside and they've just shown up after me.
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April 2023 by jennifer greco
Fast, friendly, and the food is always fresh and hot.
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March 2023 by Kurt McKenzie
Good burritos for a good price, quick service.
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March 2023 by Rene R.
Fresh food and good service I will recommend to all my friends !!! I love the tacos and burritos!!!
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March 2023 by Helen H.
Ordered two 2 piece combo to take out. Asked for side orders of coleslaw, corn and mac n cheese. Got home and found the mac was replaced with a salad(?) chicken was over cooked and dry. Coleslaw was tasteless. Asked for two different kinds of salsa and received four of the same kind. Maybe it was my fault for not unpacking the whole order on the counter!?! The counter service was by two different women who, apparently, wanted to be somewhere else. Not a pleasant word or even a hint of a smile. The entire staff communicated in Spanish including standing in front of me. Not a business that we'll returning to nor we can honestly recommend to anybody.
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March 2023 by Kathleen C.
Best food ever Chicken Avocado WrapChicken BowlPiece ComboGrande OptionCitrus Grilled Chicken