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August 2025 by Dawn Seiler
I had 4 items going to different addresses, and Lupe was totally awesome in helping me get the goods where they were supposed to go. She is a asset to your company! From the moment I walked through the door. Thank you Lupe your the bestest!!
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July 2025 by EggsTown Biker
Dont pack your things theyll do it for you, fast and easy shipping. Acess to their industrial printer for stickers, banners or photos in their self service desktops.
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May 2025 by Sara Holiday
I was truly amazed by the customer service I received at this location. The employee went out of his way to assist my son and I (we had a last minute project that I was struggling to make work). When I stopped by the next morning for a different issue, a different employee went above and beyond to help me. I really appreciate great customer service and will absolutely go back to this store for future office needs!
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May 2025 by Ryan Foster
Exceptional customer service from Bill.
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April 2025 by Dawn Numedahl Niles
Closed. Gone.
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November 2024 by Cameron Wasserman
Fedex lost.
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September 2024 by Trey Trey
Adam is the best !! service with a smile , despite being the only employee working with a crowd
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September 2024 by Sam Cranford
If you want to receipt you have to do it all yourself. Next we'll have to rent one of their trucks and deliver it ourselves as well
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May 2024 by Jessica Crandall
Sam at FedEx Office Petaluma delivered a fairly large print job on what seemed to be a very busy day of orders with not enough staff. He gave me several status updates throughout the day, as he knew I had a pressing deadline. I hope they are able to hire more staff to support this hard-working team as they seem to be receiving an overwhelming number of in-person and online daily orders. Thank you to Sam for his professionalism and reliability!
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April 2024 by Mathew Schweifler
Multiple attempts to have a packages delivered. The package instructions specifically stated no signature required, leave at location. Multiple door tags over three days, "Unable to deliver" Hours of phone calls to customer service, assurances and guarantees after they spoke to this station manager that the package would be left. Door tags again. Assurances they would deliver, and would call in advance of the package delivery, door tag again.
Unless I'm sitting in my office, patiently waiting 10 plus hours, they haven't been able to deliver a package.
Multiple complaints over the last 6 months, still no resolution, no delivery without issues.
Absolutely horrible customer service.
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February 2024 by D Sievers
Terrible customer service
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January 2024 by erik jagger-wells
Closed. Gone. Empty.
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January 2024 by erik jagger (unlikely attitude)
Closed. Gone. Empty.
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December 2023 by erik jagger
Closed. Gone. Empty.
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October 2023 by R G
Had a package stolen moments after I had interacted with the staff and the guy with dredds and a beard was useless
