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November 2023 by Julie Freelove-Charton
Finding exceptional customer service can be a challenge, which is why Jay & Bill's are the Best at what they do! Exceptional profession, customer-centric service. My Audi's 4-Continental Tires are from Jay & Bills. After a drive up to Canada and back, one tire picked up a nail. No problem: The Jay & Bill Team were on it. They helped me--efficiently and inexpensively--so I was back on the road in now time. Thank you Jay & Bills!
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November 2023 by Christopher Greenwald
i wish every small business was as honest & hard working as this place. 5 stars is not enough. if you don't buy tires here, you're making a big mistake.
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October 2023 by Dave K.
Excellent service. Locally owned and operated. My tires last longer and ride much better when I take my vehicles to Jay and Bills.
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September 2023 by Amaury Evra
Nice people. Good service. Hard to reach on the phone so leave a message.
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July 2023 by Dave S.
Local tire dealer with home town service. Very knowledgeable about tires and what "flavor" of tires fit your needs. Very happy with their service on my three trucks. Quick with up front pricing and they stick to their appointments.
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July 2023 by Shad Mossberg
I was referred to Jay & Bill’s by a few friends and from a local diesel shop. Billy went above and beyond finding and fixing some issues on my lifted diesel and installing a new set of tires. The customer service is great, their price is honest and fair, the team is knowledgeable and experienced with lifted trucks. I don’t need to question the work that’s been done unlike the other shops I’ve tried. These guys will have me as a customer for a long time, and I drive down from Cloverdale to bring my vehicles here. Thank you Jay & Bill’s!
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June 2023 by Hwyn Kwby
I had many questions from tires to lift kits and he answered all of them professionally and informed me of all my options. Definitely recommend for the BEST customer service and prompt installation. Will be back for tires and helping to support my local shop.
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June 2023 by Laura D.
My entire family has been coming to Jay & Bill's since Maria at Out West first recommended them when I moved to Petaluma. My family is still in Novato but brings their cars here because they are so honest and SO kind. I needed to get my tire checked out last week because there was a nail in it. Maria told me to bring it over to Jay & Bill's. Mind you, it was their Monday (Tuesday), and incredibly busy. I went up to one of the kind men in the office and he said, "No worries, I'll take a look." Not only did he take the time out of his busy morning but ended up taking two nails out and did not charge me a penny. I almost started to cry. What amazing customer service. It's because of businesses like this that make me proud to live in this town.
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May 2023 by Brian M.
Bill Jr can get it done when it comes to trucks lifts and tires!!!! I would recommend Bill to all. Thank you for the get service!!!
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May 2023 by Colin Monahan
Best shop in the north bay. Highly recommend for all things diesel suspension, wheels, tires, brakes and anything else you can think of.
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May 2023 by Justin Mutschler
Best service, best pricing and great people.
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May 2023 by Sarah L.
This place is great. I'm new to the area so it's my first time having car trouble and needing to take it in. The people who work here are professional, friendly, honest, and they really respect your time. Thank you to everyone working here!
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April 2023 by Ed Walker
Came highly recommended by a trusted friend. They delivered. Received my 300k mile Tundra back handling better than when it was new. Price was spot on and no up sell. Needed one minor correction after 500 miles and I was expedited under warranty no questions asked. Customer for life.
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March 2023 by Christine C.
If you are tire shopping, call Jay & Bill's Tire Service! Family-owned, they offer fast, friendly service at competitive rates. I recently needed to replace tires on our horse trailer (yep, they offer multiple options for trailers, too). Since I bought a set of 4, Jay & Bill's provided the spare tire replacement (13 years old! Yikes!) at cost. Reliable, knowledgeable and professional.
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March 2023 by Deep K.
I've taken 4 different vehicles here in the past 3 years and I absolutely won't go anywhere else from now on. The service is exceptional and they always recommend the right parts and tires . I got brakes done on a X5, Cayenne and also got tires which were all reasonably priced. I bought a set of new aftermarket wheels w tires that rides better then my old ones on my suv that were recommended. Great staff and service! Thank you!
