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August 2023 by Elisabeth S.
Good service and quick delivery. The staff was very helpful and helped me pick a bed that I just love, very comfortable.
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July 2023 by Tracy H.
This was a great experience!These people( my salesman and the delivery guys) were very helpful and courteous! Gave me a great deal too!!
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June 2023 by Jack R.
Graham,Absolutely top notch. He was such an informative resource that helped my girlfriend and I pick out an amazing mattress that we absolutely love. He was not pushy, not a salesman, he was genuinely invested in helping us find the right mattress.
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March 2023 by Aryana Elizabeth
I was helped by Graham, who is the store manager. Ended up signing me up for a credit card & misleading me on the finance option. I was super surprised when it showed up in the mail, as I had specifically asked if the financing was a credit card. Clearly great in sales as I didn't look through the paperwork, just trusted him on his word. Called back frustrated and talked to someone named Omar, and he couldn't even explain what the card was. Shady practices & disappointed in being misled, be careful if you are a younger audience he will take advantage. Leaving a 2 star review instead of a 1 star because of the quality of the mattress. Buy your mattress online and skip the sales people, it is cheaper through the websites & Costco-same quality.
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February 2023 by Platypus Support
Great service! My wife and I bought a mattress there. It wasn't quite the right one. We traded it in for another one per Mancini's 120-day return guarantee. We were happy as a clam, when we got a call from them telling us that because the new mattress had gone on sale and they had given us a low-price guarantee, they owed us a refund. Which they gave us for $200. That's amazing service! Very happy we went there!
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December 2022 by Kathleen M.
We recently purchased a mattress here and Theo made it a pleasure! My husband asked to be shown the best mattress and no time was wasted on going through the wide variety of inventory to get to the one we ended up purchasing. I knew instantly that I did not want a Tempurpedic type, having previously tried one. Theo directed us to an Aireloom Bay Preferred (which is also the one he has) and that was it! It checked all the boxes - "not too hard; not too soft; but just right"!! Theo was knowledgeable, helpful, professional, pleasant and not pushy, all the qualities you want with none of the negatives. We highly recommend Mancini's and most particularly, Theo!
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September 2022 by Daniel R
Kinda expensive compared to other mattresses stores in Petaluma. Very nice ppl there and helpful.
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August 2022 by Raya S.
Only giving 4 stars because I feel like I didn't get the full experience lol... my boyfriend and I went in for a new mattress and box spring but we wanted some help finding which one was right for us luckily we have gone looking before but there was a customer who was giving the only worker in the store a hard time and from what I was hearing very loudly was her form of payment was some type of check wasn't going to work and she kept coming at the worker who it definitely was not his fault and he was doing all he could to help her. I almost felt bad because he was coming up with ways to help her and try to call people who are "higher up" to ask them why or if something can be done and she was still yelling at him saying "why won't you take my money I am trying to spend 6 thousand with you" "idk you guys won't just take my money" and the worker was remaining very professional. Meanwhile we tried out many beds and found the perfect one! The worker called someone to come in and try and talk to her and by then my phone had died and so I went to the car to turn it on and by the time I came back 5 or so minutes she was gone and the worker was super polite and helpful! We handled everything quick and now have our mattress with us now delivery was smooth and everything worked out. Shout out to joe! For being super quick and helpful and kept saying he's so sorry for the wait I just felt bad because he genuinely was trying to help and was very sympathetic to her while she was very rude
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July 2022 by Kayla M.
Wonderful service by Joe!!! Very knowledgeable and super helpful. Thank you Joe for your patience with us!! Very happy with our purchase!
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July 2022 by Shannon L.
This a great place to go for a bed I haven't bought one in years but my salesperson was so knowledgeable about everything and made my shopping experience so easy and stress free! I highly recommend ask for Joe he's the best!
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July 2022 by J K.
Pretty disappointed and a little insulted today at this place. Noon on a Saterday, no customers. Two sales guys. Stopped in to get educated and purchase a good pillow I was greeted with a guy chewing food and said "ya go look around, they are everywhere". I asked one question and he was snide and unhelpful. I will never go into that place again. Sorta felt like a 2nd rate car lot...
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April 2022 by Dianne M.
My experience working with Theo was very positive. He was professional, knowledgeable and very kind. I could tell that he enjoyed his job which for the customer is great! I highly recommend Mancini's for your next purchase.
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April 2022 by Ryan
Great experience and customer service. Theo helped us out and I would definitely recommend going to see him.
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March 2022 by Erick M.
We went there last week and purchased a king sized mattress and a queen sized mattress. The selection was solid. The store seemed well organized. The prices were just OK. Five stars mostly for the excellent customer service provided by Theo. He was very patient, knowledgeable, and friendly. I would definitely come back here again.
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March 2022 by Julie Menzie
I can't say enough nice things about my experience. Aristotle was so professional and knowledgeable. I felt confident that I had been given so much information and treated kindly and respectfully. Your company should be very proud to have such a representative.
