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February 2024 by Ellison Torres
I find all my seasonal stuff here at a great price!
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February 2024 by jenniferae owens
Can cause big problems with so many crafts to mix with your ideas
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January 2024 by R Clark
Michael’s is good when you know what you are going in to get. Otherwise you end up getting crafts, brushes, necklace making kits etc;You can spend hours there. But I do appreciate this store.
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January 2024 by Ronald Gaynor
Only.place I go to for my oil paints and brushes. Lots of other selections for crafts there also.
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January 2024 by G P.
The fine arts section is disorganised and frequently out of stock for the items I need (pens, markers, etc.). Their store brand, Artist Loft, is replacing a once wide choice of brands and is low quality. This location recently installed self-checkout machines. I politely asked one of the young employees to be checked out by a living person instead of a robot and she became frustrated with me and angrily told me to call Michaels to complain there. She also said that if I didn't want to use a self-checkout in the future, that no other employee would come out to help me. Then she proceeded to help other people behind me who didn't ask for a person either. WOW! It seems they are understaffed or not trained well. I feel devalued as a regular customer to this Michaels. It's sad to see that they don't even value their own employees too because they're replacing them with robots.
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October 2023 by kathy wolf
I wish I could have $1,000 to go nuts here. ?
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July 2023 by Sheila R.
Everything is in its proper place. Lots of great deals & fun to shop around.
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July 2023 by Melissa Ramirez
Got my clearance sale buys today and I'm so happy they have a great selection of affordable art supplies!! I have to admit, I go to a lot of different art stores and this one always has coupons and great deals for any day kind of art day!
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May 2023 by C A.
Real nice store. Very clean and well organized. Cashier was so nice.
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May 2023 by Heather G
I love coming here. The staff is always friendly and very knowledgeable. I have the app and the rewards program, and am always able to use coupons, plus each purchase earns me rewards. The rewards I get tally up to vouchers for certain dollar amounts. I've gotten $5, $10 & even $20 in vouchers.
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May 2023 by NO NAME
The employees are always super nice and helpful and it's a very clean well stocked store
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March 2023 by Bev Bailey
Great place to shop. Just about everything you need.
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February 2023 by Nicole Carpenter
I sent someone in here to grab a frame that was premaid. They asked an employee to get one off the wall for them and the employee responded by saying" ladders and I don't get along". OK that being said maybe you're scared of heights then you should probably ask somebody else to retrieve said item for customer.. Really disappointed that I sent a customer in there thinking they could get customer service my bad.
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January 2023 by Houdinimom kalt
They cut a custom plate of glass for my picture frame. Very pleased.
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January 2023 by Sharon Murray
No service what's ever. The cashier was slower than molasses and didn't have a personality. Brought in a picture frame that needed.. repairing. There was no one in the framing department. The service has gone down. From when I remembered. There was hardy any other customers in this craft shop. Santa Rosa has sales people that go out of their way to make sure you are satisfied