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July 2023 by Google user
I went today for a last minute mani pedi and they did an amazing job and were so sweet even though they stayed past closing! I told the nail artist that I wanted mushrooms and green French tips and she made a beautiful design. Check yelp for more recent reviews because the reviews on here definitely aren’t showing all the amazing designs that are on their yelp page! Plus the new owner Kim is so sweet along with the rest of her staff! ♥️
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May 2023 by Raquel Beltran
Everyone was super friendly and helpful. Awesome customer service and love the way my nails turned out. Mindy did an amazing job love love my nails .Services: Acrylic nails
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May 2023 by marifer ramirez
Kimm and her employees are amazing and all work together to accommodate each guest you bring in. Service is exceptional and they do such an amazing job. I went in with my mom, and friend to get pedicures and full sets. Each design requested was successfully completed and it was just like the pictures we showed them. Pedicures were super satisfying. Will definitely be coming back for more!Services: Acrylic nails
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March 2023 by Jessica Fanelli
Unfortunately, I tried this place on a whim and experienced the worst manicure of my life. The woman used a drill on my natural nails to remove gel polish (there was zero soaking involved). I told her multiple times I was in pain-- she still continued. Two of my fingers started bleeding and she never stopped to address or sterilize the cuts even after I mentioned it. To add insult to injury, she had never done a French manicure before-- a coworker taught her on my right hand, she attempted the left. I showed her multiple nails that were uneven, she told me "it looks fine". Eventually I gave up and tried to leave, but because I didn't tip her coworkers attempted to address the issue. I was offered to come in the next day to "fix her work". While the person that helped me the next day was kind and did a great job, it took him 2 hours (2 dip treatments and gel on top) to restore the integrity of my nails. My fingers had never been more sore from a gel manicure. I'm not usually one to write a review, but two months later and my nails are still paper-thin and weak. They also never refunded me, I was only offered a free service if I came back-- why would I be stupid enough to return?Service: Gel manicures
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February 2023 by Chanel Bogany
Wonderful people and wonderful service! It’s one thing to do nice work on nails but when you also feel comfortable and cared for that’s rare.
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February 2023 by Heather Schow
I love the Nail Bar. Always a great experience and they do a great job. Kim gives a fantastic massage.Services: Gel manicures
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October 2022 by Denise T.
Always so nice and creative! I've been coming here since day 1 and always receive great service and fun creative nails!
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August 2022 by Amber E.
the nails were crooked, uneven and looked past rushed even with the polish. my friends thought i did them myself as a first time thing n i removed them 2 days later not even. it costs me 65 for terrible acrylics and she filed them so thin it was basically just nail. i will never go back. wish i read the reviews first. the lady who had me pay ended up telling me i basically had to tip. i would of went to ask for a refund but i already took them off and tried to fix them myself so never do that, but should i ask for a refund ? i have no pictures of the nails because i am so sad i wasted so much money. i don't get why be a nail tech if you don't know how to do nails and do them to rough. my nails hurt so bad and she also laughed when she put the drill bit on my finger. couldn't be more disappointed.
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August 2022 by Jessica K.
I have tries this place more than Once and still Disappoints. It looks lince and the one of the staff was friendly but the quality of the service continues to me poor. Get nails as an example... they did a sloppy job with the paint but even before that they didn't even do a proper manicure. No cuticle cutting, ever limit d mail filing and cutting. I felt like I had to watch over what they were doing the whole time. They kept cutting corners ( no nail pun intended) I will not return and I'm going to tell my Petaulma girlfriends why they should stop going there.
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August 2022 by Paula McCallister
Do you want to feel pampered? Head to the Nail Bar. The entire staff is professional and they do awesome work. I have been going there for 6 years and I always refer people for great service.Services: Foot massage
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August 2022 by Deanna Chase
I don't like that Google doesn't allow half star ratings.This place is good, not 4 stars good but they deserve more than 3.They never turn anyone away. Will you have to wait? Sure, but only a few minutes and that's why we always call ahead for an appointment. (It's just courtesy!)They're quick to offer a drink while you wait or get your nails done.There's a lot of options to choose from. Colors, gel, regular polish, dip, designs. Super nice staff, too. Everyone is really sweet and engaging while they do your nails.A few things I dislike would be:Not having guests wash their hands or sanitizing them before starting. Especially when dipping fingers into the same jars as the 100's of people before.Rushing through your appointment because other clients are starting to back up. (Remember, I mentioned they never turn ppl away. Great customer service except on this side) Still love them though.The restrooms and salon in general are not in top a cleanliness state. I get it, everyone is really busy ALL. DAY. LONG. Hire an agency to come through once a week and do the big clean. It's worth it.They are priced on the high side. The price on the sheet is usually not what it end up being at the register but they don't tell you that.Over all- do I like the finished product?Yes.Will I continue to go?ProbablyAm I always looking for the perfect fit for me?Absolutely!
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July 2022 by Meghan H.
Absolutely AWFUL service. I was here a week ago and asked for a polish change. There was no cutting of the cuticles, massage or anything and it was $15. I had never been here before so I just assumed they don't do the extra services. I came back today and asked for the same thing and was given the full massage and everything. I thought maybe they just didn't have time last time I came. I was asked to pay before the service to which I said I can pay after because I didn't want to pay before seeing the result. I was then treated completely different than when I first walked in. The lady was rude and quiet. When my nails were finished she did not set a fan out to dry or anything she just told me to pay and leave. This time it was $25 and she asked me what I wanted to tip (even though it is supposed to be written by me on the receipt not added into the initial total). I called later to ask why the price was different and they said because I asked for a full manicure (which I didn't and still on their Facebook it says that the service I got should be $20 not $25). I told them I didn't ask for that in the first place but I also didn't know that this would be a different price as it was never explained to me and it is not displayed anywhere in the shop. I was then hung up on by the manager. As someone who works in the service industry I NEVER complain about pricing or really anything but this was just not okay. $25 for regular nail polish and a crappy job at that. $25 for rude people, wet nails and awful service/communication skills. I wouldn't recommend this place to anyone.
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July 2022 by Kelli H.
Best! I love them/ they are so professional. Every time I leave my nails look great and also they Stay on for months. So sweet, they even hold my baby when I come if he wakes up!
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June 2022 by Maleah Smith
I do not recommend this place one bit.As a younger teenager I’ve gotten a lot of nails done and toes this is the worst nail place ever we paid 100 bucks and they charged on a way different card when we gave her cash. They were sooo slow did not make the nails I wanted at allll and they were rude just plain out rude they did horrible not Going back there ever and they didn’t offer us drinks or food nothing.
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June 2022 by Bernadette M.
I went in for a mani pedi & hoped for the outgoing, Kind, warming welcoming Nail specialist who wears Awesome wedged Flip flops but got a nail rep who was rude, pushy, didn't shape or file my nail bed, deep clean, to professionally shaped my toe nails or even scrubbed to care to properly care for my feet or scrub caused areas of my toes. As I simply asked a question she began talking in her native language speaking negative upon me acting as if I was acting as she falsely tried to report to he supervisor trying to portray me as being rude,, negative, to saying to me she knows how to do her job. Totally Rude & wonky. This nail rep wouldn't even give me time to choose the color I wanted , listen, & was extremely pushy.Totally rude behaviors from this nail rep varioustimes. I don'tunderstandwhy anyoneworks with the publicif they hate it. She shouldn't work with the public if she can't be customer service oriented. This was an elderly lady with prescription glasses & seemed bitter & not happy to be there, here, or service. I then had a Tall male, very nice polish my nails with my gel manicure. The polish should last 3 to 4 weeks if good product but the gel is pulling away like others in their reviews.as well as cuticles on finger nail bed to toe nail bed should all be trimmed & weren't.I have 7 nails across both hands with gel polish lifting. 5 on my Right hand & 2 on my left. My pedi the lady didn't even clean up her smears of polish or even polish evenly with my nail bed. I even tipped all 3 persons THE RUDE UNPROFESSIONAL NAIL REP should not have been the one to ring me up but she did so she can push with her horrific behavior to make sure she got a tip. THIS US COMPLETELY WRONG TO EXTREMELY UNPROFESSIONAL. The owner should look into this as Negative treatment to their customers due to people who hate working with the public but EXPECT TIPS to BE PAID FOR BAD MANI & PEDIs PURELY GOES AGAINST COSMETOLOGY BOARDS OF CALIFORNIA & USA.WOW NOW 8 FINGERS WITH GEL POLISH LIFTING ?
