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October 2023 by Maureen M.
My neighbor, Lucy Maciel had a emergency break repair. She contacted Maria at Out West Garage.Maria was prompt, efficient, courteous, and very helpful.Lucy was back on the road the next day.My Daughter, Stacey Jennings also recommended Out West.Thanks from all of us...we will be back!
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October 2023 by The Sassy Piper
The team did an awesome job doing a maintenance on my car. I drove to Idaho and back without issue. Great service!
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October 2023 by Barbara R.
We were visiting Petaluma and our van wouldn't start. My husband called around to find a garage that could work on the van. After calling two places that were too busy, we were told to try Out West. Darrell at Out West heard the description of the problem, said yeah we can work on it and after the phone call, ordered a starter to be delivered that afternoon. We took the van to Outwest garage at 3:30 in the afternoon and by 530. It was fixed. Excellent customer service!
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September 2023 by Nina G.
Out West Garage is amazing. I would only take my vehicle there. Maria and Darrel are extremely honest, professional and friendly. They go the extra mile to find out what is wrong, research any problem, explain it clearly and give you a fair price. I trust them implicitly.
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July 2023 by Lee M.
She is attentive and clear on what todo & not do. Thank you. I'll be back.Plus who doesn't love. Waiting room full of musical instruments.
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June 2023 by patricia jones
Awesome place went in for a check engine light and they were so nice! Comfortable place to relax and wait for your car. Trustworthy local business! I’ll be bringing all my cars here now!
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May 2023 by Vanessa B.
I've never been so disappointed in a shop before. I go with my girlfriend to get her cars maintenance here so she has a ride home but we've noticed how first, all the mechanics seem super sad and after witnessing Darrel belittle one of them we've decided to never come here again. We discussed how uncomfortable that made the both of us and how if he feels comfortable enough to talk to the mechanics like that in front of us, how do they get treaded when they don't have customers. I've also noticed that they have this service that's almost 400$ that includes an oil change and they just look at your car or "inspection " when I feel as if they should be doing that already. Very disappointing because being a women owned shop I assumed my girlfriend wouldn't get scammed but I guess you can't trust everyone.
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March 2023 by Adams-Grigorieff F.
The ratings don't lie.Great work at a very fair price. Competent and friendly.They fixed both my Lexus LS460 and Honda Accord. Won't go anywhere else.
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January 2023 by Stephen S.
We searched for years for a place and good as Out West. Maria and crew are fantastic, friends as well as solid workers. I would never go anywhere else!
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January 2023 by Donnee K.
My Tacoma "Sparky" loves Maria! No matter what the problem is she makes my girl feel better and never hurts my wallet in the process. I wouldn't ever consider taking her anywhere else, a part that the dealer (who will go unnamed) wanted to charge me $650 to install, was taken care of at out West for $135!There's several resaurants nearby or their cozy waiting room where you can pass the time while their genius mechanics work their magic.
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November 2022 by sondra madson
These guys are the best!Fast and efficient ?
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October 2022 by Sandy Aslanian
Out West has taken care of all my car issues for at least 13 years. Trustworthy quality service. Highly recommend!!!Services: Air & cabin filter replacement
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September 2022 by carin CHRISTENSEN
I always know I'm in good hands when I bring my car to Maria. I brought it for the 150,000 mile check up and everything was done thoroughly. The safety issues were covered (plus I love the candy). I know they'll never cut corners.
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September 2022 by Angel Churchill
This shop is amazing! Everyone is so helpful, kind, honest, and the prices are extremely affordable! 10/10 recommend! Thank you out west auto for being the people you are and a shop my whole family loves and trust!
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September 2022 by Trudy E.
I left a message for them and they kindly and quickly responded. Even though they don't do work on my kind of car they gave me recommendations on a local garage that could help me. I appreciate that!
