Petco is a health and wellness company focused on improving the lives of pets and pet parents. The store offers a broad range of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish and reptiles. Customers report that the staff is always so helpful and amazing, providing great customer service experiences. The highly qualified professionals provide full-service grooming, veterinarian services, Vetco Vaccination Clinics, and positive dog and puppy training classes that are designed to provide the best care. Many find the help and information received to be exactly what they needed for their pet. The store also offers convenience through online shopping with in-store pickup, noting it was convenient with items on sale and orders ready quickly. Staff are known to assist customers in using the Petco app and coupons to shop smart. Services like carry-out for supplies are appreciated. Overall, customers describe it as the best store to go to for all pet needs, with many returning for years due to the helpful, dedicated team and the positive impact of services like training.
The groomer Leah did an excellent job with Bailey. I only wish I could have tipped more if things weren't incredibly tight at the moment. Thank you Leah
March 2024
Thank you Andrew for an amazing customer service experience. What a dedicated team member he is. Andrew even call to Petco online service and activate my coupons for me. He explained and show to me how to use the Petco app and be able to shop smart and use all coupons.
February 2024
It was convenient, items were on sale online and I had a great experience with pickup. My order was ready within one hour of ordering. I’m very happy.
