PetSmart is a leading pet supply and services retailer that offers over 10,000 products both in stores and online to meet the needs of various pets, including dogs, cats, fish, birds, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers appreciate the full inventory, quality merchandise, and helpful, knowledgeable staff. The store provides convenient shopping options such as online ordering with curbside pickup and easy access with good parking. Many reviews highlight positive experiences with pet grooming and nail clipping services, praising staff members for their kindness, patience, and professionalism. For example, staff members like Melissa and Ginny are commended for their quick, gentle, and caring work. PetSmart also offers additional services like dog training, pet boarding, and adoption at select locations. Customers feel confident shopping here, whether for supplies or expert advice, making PetSmart a trusted destination for pet owners.
Very friendly, helpful and knowledgeable staff. I highly recommend the Petaluma location
February 2024
Staff is always accommodating polite and professional. Items always in stock. Grooming is excellent. Always on time and done perfectly
December 2023
Had a great experience today with an associate named Rachel. I must say her helpfulness and and amazing customer service won me over. I usually get my supplies in Santa Rosa but now I’m only going here. What a breath of fresh air.!!!
