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February 2024 by Alexis C.
Very friendly, helpful and knowledgeable staff. I highly recommend the Petaluma location
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February 2024 by Joan White
Staff is always accommodating polite and professional. Items always in stock. Grooming is excellent. Always on time and done perfectly
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January 2024 by Charles Bragg
Great place
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January 2024 by Jen F.
2 dogs 1) just nails 2) bath 1) Melissa worked really well on dog #1. she was in and out in under 10 minutes. (closer to 5, but It took me some time to pay the invoice). 2) Aiko was wonderful with my scaredy dog. my dog's coat was clean, shiny and his skin was free of debris. they were lovely and communicative. melissa was especially kind when we had to remove our recently deceased dog from the list of our brood.
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December 2023 by Monalize Melo
Today my dog was scheduled to bath and they didn’t want to because it was exactly 48 hours after vaccines. I rescheduled for tomorrow and they call me canceling again because they want to make sure he wouldn’t have reaction of the vaccines. If the requirement is 48 hrs why do we have to wait more? Because he is a lab and was anxious and obviously they didn’t want to deal with that. I loved the customer service.
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December 2023 by Courtney Barbosa
Glad they were open when I needed to go in
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December 2023 by I be knowing all
Had a great experience today with an associate named Rachel. I must say her helpfulness and and amazing customer service won me over. I usually get my supplies in Santa Rosa but now I’m only going here. What a breath of fresh air.!!!
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December 2023 by Pamela M.
I just came from PetSmart. Ginny clipped Remy's nails. I was so pleased with how she handled Remy. Very kind, calm. great job!
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November 2023 by Sheri Tuller
Friendly customer service
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October 2023 by Aasiya Powell
I like to see the fish
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October 2023 by Johny Rodriguez
Really knowledgeable with fish and how to take care or them properly. Great help for our first fish tank for my 2 kids. Also great deals as to no get to expensive.
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September 2023 by Amelia Bustamante
My favorite, I always find what I need, and the staff is always very helpful and friendly.
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May 2023 by Olivia
I haven't had good luck with Petsmart stocking dog food items that they say are in the store when buying online. So be sure to call!
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May 2023 by Googly Eyes
Nice Staff, and a large selection of quality pet needs.
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February 2023 by M. R. Clevenger
Full inventory, helpful knowledgeable staff. Quality merchandise. Good prices. Conveniently located. Easy to access. Good parking. Curbside pickup.