-
August 2023 by John S.
These A holes treat me like crap I am a painter contractor I had a bad experience at this store and the people that are working there are dragging their feet BRIAN and ERNESTO are not attending the customer with the attention they deserve and when they see you walk in the store they give you attitude instead of being happy you are bringing them your business and they are going to discriminate you no matter you race and they have a very lazy working pace that will make you loose your time they play the busy bee game and pretend like they are doing a lot but in reality they are just giving you a hard time if you don't want to have a bad taste on your paint project just go buy the pain some where else and avoid this store
-
March 2023 by Steve R.
This review is about 9 months overdue and it is all because the manager was a horrible jerk! I've been buying from SW & this store for a while, gave them plenty of business and although there were some hiccups, I kept going back because staff was friendly and the previous manager was reasonable. This last guy didn't want to even hardly talk to me, seemed like he just wanted to take paint orders and nothing more. He gave me attitude when I asked questions and preferred to take other customers and answer the phone rather than completing my orders. Based on one of his few responses to my questions, he also gave me some really bad advice, I suspect on purpose. Not sure this manager is still there but I'm not going to find out. I've been taking my business to their competitor in town and I'm about to buy 40 gallons of paint + sundries which was the catalyst that reminded me to leave this overdue review.
-
February 2023 by rafael moreno
Super nice
-
May 2022 by John M.
Well kept store, first class products and a great array of tools, but the real value for me was Ernesto, who was helpful in selection, custom coloring and the end sale. Products can be found anywhere but excellent service and follow through are rare. I'll be back!
-
May 2021 by Quality Paint Contractor
Needed to grab a few things this morning and stopped by SW Petaluma. Great service, very helpful, knowledgeable and good attitude.
-
April 2021 by Eugenia Kimble
Brandon was awesome if you need any color help he is the COLOR MASTER! Thank you so much for your help !
-
March 2021 by Mark Barnes
Excellent inventory and helpful staff
-
November 2020 by Jason Flores
As always staff is there to help
-
August 2020 by Michael Majerus
Friendly staff. Quality paint. Great Customer service.
-
June 2020 by Tim Nordeen
Great bunch of people working there. All were very helpful
-
May 2020 by Derrick W.
Changed their return policy mid pandemic and won't honor their return policy that is on the receipt. The guy working said "nothing I can do about it." By the way I was trying to return a $60 electronic paint match tool that didn't work.
-
October 2019 by Robyn Vermilyea
I had Excellent customer service. The floor guy was obviously new, yet very courteous, and asked the manager to help out. She IS AMAZING. You are lucky to have her.
-
July 2019 by Timothy Gunnels
Brandon is the best.
-
February 2019 by Ed Teixeira
It was Very Clean and Beautiful inside. Very Helpful people
-
January 2019 by Shoni Bacon
The clerk was extremely helpful, knowledgeable, and not pushy. He helped numerous customers and still kept me in the loop while I selected my products. The best part is he helped me get as many discounts as I qualified for!!! That made Sherwin-Williams store price competitive to the big Superstores, who have no help, and I walk a block to get items!
