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November 2023 by Price Woolley
Super easy convenient service and friendly staff.
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September 2023 by Waseem Khan
Had a great experience, Sarah was super nice and helpful, I would recommend this place.
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June 2022 by Gabe Southerland
Sara went above and beyond to help me and make sure I got quality service. The pick up with her husband was incredibly easy. I would recommend them for your uhal rental needs.
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June 2022 by Un Known
Just dropping off and the owner was very rude and seemed irritated if I asked any questions. I WILL DEFINATELTY NOT BE BACK
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May 2022 by Bob Dubow
I recently reserved trucks two weekends in a row for one way trips from Alameda to Petaluma. It was far from easy getting the trucks that we reserved on the Alameda side, so I was all the more frustrated when I thought I was charged for gas each time when I had refilled the gas before dropping off at 720 Southpoint in Petaluma. I stopped by to complain and Sara very calmly and competently went through the charges. She helped me realize that I had actually gotten credits for the Alameda hassle that far outweigh the one slightly excessive gas charge. Sara deserves 5 stars just for that thoughtful explanation, but went above and beyond when she still fixed the gas charge. I will be sure to return for any U-haul needs as this is a first class operation!
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May 2022 by Bob D.
I recently rented U-Haul's two weekends in a row for one way haul's from Alameda to Petaluma. We had quite a bit of difficulty getting the trucks that we reserved on the Alameda side, so I was all the more upset when I thought I was charged for gas each time when I had refilled the gas before dropping off at 720 Southpoint in Petaluma. I stopped by to complain and Sara very calmly and competently went through the charges. She helped me realize that I had actually gotten credits for the Alameda hassle that far outweigh the one slightly excessive gas charge. Sara deserves 5 stars just for that thoughtful explanation, but went above and beyond when she still fixed the gas charge. I will be sure to return for any storage or hauling needs as this is a first class operation!
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June 2021 by John Conley
Safe and efficient staff. They had all the moving supplies we needed. Several sizes of boxes, packing papers, bubble-wrap...
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June 2020 by A G
Always friendly and helpful!
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November 2019 by Terrii Gomke
They are very helpful and accommodating.
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July 2019 by Carl Clark
It is a decent experiance but u-haul will change your pickup spot without consulting you which is very frustrating. Especially when millage is a part of your bill. I will look into other options the next time I need a rental truck.
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May 2019 by Fred J.
Absolutely excellent place to rent a U-Haul. Sarah was wonderful and caring and there were no surprises. I was really stressed out because they originally sent me to the wrong location and Sarah took care of everything for me reducing my stress.
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March 2019 by Brains Beauty
Truck worked, decent price, helpful service.
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September 2018 by Vikram Shukla
Lady wasn't too happy to help us, also very limited box options poor rather drive to SR to the main big store
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June 2018 by Pat Boston
Great service and reasonable prices good truck for small apartment. Only 1 or 2 trucks. I think the trucks are mostly to facilitate using their storage, so make reservations.
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June 2018 by Robin Russo
Have used this particular uHaul for a reason. The young man who's mom works there is a wonderful boy. Hi
