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November 2025 by Marty Seuferer
Service was done quickly and everyone is always so nice.
Keep up the great work.
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November 2025 by Darrel Ross
I needed a battery when I came in and I didn’t need one anymore when I left. Friendly and personable service, though I missed my usual banter with Dennis. I hope he is well.
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September 2025 by David Welch
I made the appointment using the Chevrolet app for 9 AM. I was called that night and asked to change my arrival time to 9:30 AM, which I did. I used the courtesy.shuttle to go home. Towards the end of the day I received a call telling me that due to an employee not showing up to work my vehicle service could not be completed that day and would I mind picking up my vehicle the next day. I was also told that the courtesy shuttle would be available to bring me to my vehicle the next day. The next day after not hearing anything from the dealership I called at 1:00 PM to check on the status of my vehicle, which still was not ready. At that time I was advised that the shuttle was not available due to a lack of staffing and that I would have to find my own way to the dealership. Approximately 90 minutes later I was notified that my vehicle was ready. That was when the service advisor tried to upsell me a $108 fuel additive on the phone! I have purchased several vehicles at this dealership and it is close to my home, but I will take my business to a location that respects their customers and has adequate staffing to perform advertised and basic services.
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August 2025 by Doug Robertson
I did a dealer trade there and was treated very well.
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August 2024 by Tony Buffa
The Check Engine Light came on while on my way to have a routine service. The service department was able to get the parts and fix the issues ahead of the estimated time.
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July 2024 by Leanne Nelmes
Hands down worse dealership experience of my life. When it with sensor brake issues, and maintenance, told warranty- then told over 20k in damage because a crack in a headlight- they kept my car I paid 3k in rental fees, 3 mths no car, receive back same issues! And they had me make an insurance claim. Lemon law… buy back. I’d drive 100
Miles to never go to this dealership again. Uneducated, false promises,
Sad Chevy use to rock
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July 2024 by Lovlani Schulte
Amazing staff and honest people
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June 2024 by Celia Gomez
Every time we took our truck for service here is a joke! Worst customer service ever!! They are not responding for issues they caused when they do the car service. From scratches, parts removed or damaged, water stains in the roof from a leak in a 2021 Chevy, greasy and dirty finger prints in the roof. Also, the front desk service is mediocre and the service is terrible. The guy had actitud with us. I’ll not recommend Victory Chevrolet Petaluma.
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May 2024 by Hoss sharifi
I had a great experience at victory chevy, I found the truck I wanted and sent an email to them with my offer for the truck and trade, Craig was my salesperson, and he responded very quickly, was very professional, he agreed on my offer and we made th e 3 hour drive down there. We arrived, and Craig came right out and greeted us. Within minutes, we started transferring Sirius xm, downloading apps, and getting everything updated to the new truck. Financing went smooth, had no pressure, just went over everything, signed, and was done in 15 minutes .
Some dealers I've spent hours waiting, here I was in and out in 45 minutes. I am very happy with my experience at victory Chevrolet and love the new truck. I am looking forward to dealing with them again for my wife's new car.
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May 2024 by Jose J
Victor Chevrolet service department is very talented honest and reliable I will definitely Recommend The team To service all your Chevrolet vehicles.
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May 2024 by Louis Langlamet
All the people I met and dealt with were friendly and knowledgeable. I was able to make an appointment quickly and easily. The work was done in a timely manner.
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April 2024 by Krystaelynne Sanders
RUN... Do not buy a car from here. Their cars have a history of engine failure. I bought what I thought was a brand-new car, and it didn't even make it to 100,000 miles. They are saying the engine failed and needs to be replaced. The car has less than 80,000 miles. Horrible customer service.
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April 2024 by Ceci Duran
DO NOT BUY ANY CARS FROM THERE! They sell you lemon cars. My husband bought a brand new Chevy Silverado from there. It only had 30 miles on it and on the second year he started having issues with the motor. He took it in to another Chevy dealership and after looking at it, they had to replace the whole motor and at first they wanted to charge us for looking at it but after arguing with them they reversed the charge. Then 6 months later the brakes started to fail, and then the air conditioning, and the sensor light wouldn’t turn off after supposedly they said they had fixed it. We’ve had so many issues with the truck! They deserve no stars at all! Oh when he went looking for a truck that day he wanted a different truck not the one he bough that they made him buy because they kept on pushing him to buy that one.
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April 2024 by Roger Mirchandani
Made an appointment for an oil change and was pleasantly surprised on how quickly my service was completed
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March 2024 by Monica Mariano-Perez
First time going to Victory Chevy, and they found everything in relation to my concerns within the first day. I've taken it to another dealership farther away, twice, and they weren't as fast, nor did they find these problems. Will for sure use Victory going forward. I believe his name is Denis in the service department. Good guy, easy to work with.
