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October 2023 by Tina Gowan
Jack's hardware saves all the locals the hour and a half trip to Ukiah and back. The employees are friendly and helpful. Their store is an asset to our community.
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February 2023 by Joe Millar
It's a fuel spot for me
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January 2023 by Thomas M.
Only game in town so they ain't always the least expensive-but they have helped me with all my home maintenance needs for 20 years. Always helpful-basic lumber, plumbing, irrigation, etc.
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June 2022 by Isaac Schreoner
If you need something from Joshua Tree store they have it if you need it go get it
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April 2022 by Angus Loop
If you're in the valley and need hardware and plumbing, this is a good place to go!
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August 2021 by Jason Andrews (jandre2k3)
Went to get firewood. The sign in the wheelbarrow said $6.49. I get in to ring up my purchase, she CHARGES ME $7.25 PER BUNDLE! I go pick up the sign and show her the price, and she says "Gimme that! That's the old price," as she points to a sign underneath the lip of the wheelbarrow facing the store (hidden from plain view).I commented that changing the price like that is wrong. She said it was already marked. I told her that this was on the bundles inside the wheelbarrow, and I never saw the hidden sign facing the wall of the store. I suggested maybe they turn that around so their customers could clearly see the sign... "Ooookkaaayy," she exclaimed, clearly exasperated by the conversation.As that was the ONLY place within twenty miles with firewood, I paid the higher price. I shouldn't have, but the *ahem* lady clearly didn't understand how fair business practice works, nor how to use any interpersonal skills that she might have acquired over what I can only assume is a very long career as a cashier.All I can say is that I will never be back to this joint, EVER, because of her. She needs retraining, and maybe a probationary period.
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August 2021 by Mandy Wells
We've stopped and bought ice cream and camping items here before, but they were really nice when we had a car break down and had to leave it for a while to go get the part to fix it.
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July 2021 by O
Good way to avoid a drive to Ukiah, and Bill's generally pretty helpful.
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December 2020 by Dawn Trygstad
We are very lucky to have a locally owned and managed hardware store in Philo. They usually have what we need. Yeah, each item may cost a little more but Jack's saves a drive of 45 min each way to the Ukiah corporate big box stores so it probably saves time and money to use this local store plus keep the money local.
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September 2020 by larry mucho
Got the hardware and plumbing gear to finish any projects, as far as groceries, head to philo.
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August 2020 by Rich Farley
Had everything I need for multiple projects.
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May 2020 by Doug Lockyer
Great hardware store, knowledgeable staff. Owner usually on premises.
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January 2020 by Stewart Baxter
Has almost everything you need in a pinch. ?
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December 2019 by daniel shupe
I always appreciate a small town hardware store with an extensive plumbing inventory. It's nice to know there are still stores like Jack's Valley Store, owned and operated by people who care about the needs of others enough to invest their time, wealth and knowledge where it counts the most. The kind of people that made these United States of America what they are today, Strong and proud of it.
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October 2019 by Liz Knight
Great customer service!
