Chase Bank
BanksHours:
9270 Whittier Blvd, Pico Rivera CA 90660 Hours
About Chase Bank
Chase Bank's new location at Crossroads Plaza is a welcome addition to the community. The brand-new construction features a convenient drive-thru ATM, which was missing from the previous location across the street from Taco Bell. While the branch is smaller than most, with only two tellers, the staff is praised for their excellent customer service. Customers appreciate the polite and professional assistance provided, particularly from employees like Jessica. However, the branch's ATMs are reported to break down frequently, and the lines can get quite busy during peak hours. Overall, the new Chase Bank offers a clean and accessible banking experience, with room for improvement in terms of efficiency and traffic flow.
Most Recent Reviews
April 2026
It's Saturday at 3 p.m. Only one of the two ATM machines is working and there's a long line.
My left hand is hurting and I had to wait in line for 15 minutes. There was no ETA posted on when the other ATM would be up and working efficiently.
June 2023
They are looking like Wells Fargo now and Always short staffed. I had to wait more than 30 minutes to try and do a wire transfer. Customer Service is never available.
February 2023
It's a good thing they relocated this bank and it's cool they added a drive thru ATM but all their ATMs break down constantly
More Comments(20)
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- Pico Rivera, California
