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April 2024 by Matanzas Cubanichi
I had an awesome experience today at CVS Not sure of his name but he's a young kid that works there at CVS that took care of me today sending UPS package back to the sender Even though we were having trouble trying to download the label he was very caring and helpful enough and telling me that he would take care of it so I didn't have to spend much time there at the store he really recognized how valuable time was. He also sent me a picture of the printed label that he put on the package going back to the sender he was very helpful he deserves a raise it's kind of hard nowadays and finding the right person that go the extra mile and helping someone out. Very helpful thanks again.
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March 2024 by Huero fernandez
Love the good service at CVS PICO RIVERA, CA
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November 2023 by Phillip C.
They closed an hour early, I went at 9:55pm, the website shows they close at 11pm. The entire night staff crew here is lazy and the worst. So many times they close a whole hour early. Website and Yelp shows this location closes at 11pm, so why do they close at 10 almost every night? It is a pharmacy for people who need medicine and it would be very freaking helpful if a business the status and size of CVS would follow their posted business hours. This location is never open until 11pm and they always always close early. Even when I needed medicine for the sick child, they told me to drive to Downey. A**h*les. The manager is a short chubby light skinned man. Didn't give a da*n about me needing medicine on a emergency situation. Just told me they closing with no reason why. Honestly as a CVS pharmacy that provides medicine and a service to the community, y'all are doing a trash job. Get your stuff together CVS management. I don't know why you guys don't jus follow the hours posted? Or update the f**king site so that it reflects proper work hours. Thanks for nothing CVS Slauson in Pico. TRASH!
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August 2023 by Darwin Almeida
On Saturday, August 5, I have been waiting for more than 45 minutes for the manager to attend to us, the line has grown to about 19 people but nobody cares, they do not give an explanation of why it takes so long when they should have opened at 2 pm
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April 2023 by Nancy Colin
I was helped by Claudia on the drive thru. She was really nice and polite. I will most definitely recommend this store.
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March 2023 by Nayely R.
Usually don't leave feedback but I really want to leave a shout-out to Martin for going above and beyond. He checked back stock for these cosmetic items I was looking for that were hard to find, I was calling several locations and Martin took time to assist me over the phone and placed the items on hold. Excellent service! The female sales associate I didn't quiet catch her name but I believe it was Maraya or Stephanie she was stocking on the sales floor when I arrived and I asked her if they had more of the brand anywhere and she checked the back and she brought out a cart of what the store carried. Also had a great conversation with her. Super grateful for these awesome associates who were friendly and made my experience the best !
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March 2023 by Veronica Rmirez
(Translated by Google) It is one of my favorite stores there are many coupons and specials ??(Original)Es una de mis tiendas favoritas hay muchos cupones y especiales ??
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November 2022 by Adrian M.
Worst pharmacy ever !!!! I never ever like to leave a bad review on anyone even when I get bad service but every single time I go to this pharmacy despite long wait they can't help that but they alway seem to have an issue with everything every time ! Clearly the pharmacist is lazy and does not want to take the time to do whatever it takes to get his customers there medication always an issue not just with my but with envy one I know who goes here alwsy has to pay ridiculous prices when I go cvs in Whittier same insurance same everything different pharmacist all the problems seem to be taken care of and I never have issue at any other location ! I live around the corner from here but after todays I'll never go to this location they are by far the worst and like I said this is not a one time rant I have many issue all different but all form this location and this is not just me it's 5 people I know who deal with the exact same !! Nothing like being in pain or sick and can't gets your meds ! I know better then to ever come back
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September 2022 by Richard S.
Store is clean. Staff is friendly. Easy in and out. Pharmacy is helpful. Only suggestion is to not call during lunch hours 1-2:30 PM as no one is there answer. Store answering sometimes may be slow at times.
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August 2022 by Steffie C.
Terrible experience for drive thru pharmacy. My appointment was at 2pm, I showed up at 1:45 to be a bit early. I rang their bell and no one appeared while I waited, at 2:05pm I called the store and they let me know pharmacy was just getting back from their lunch at 2pm. I waited and still no one while I rang the bell at 2:15 pharmacy finally let me know they went on lunch 2-2:30 and I could wait 15 mins. I waited and finally was attended at 2:45. It took a whole hour of waiting when my appointment was at 2, and poor communication and appointments.
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January 2022 by Elisa R.
I am not one to leave bad reviews on businesses because no one is perfect but this pharmacy has proven to be completely incompetent on SEVERAL occasions. I've tried picking up medications through the drive-thru several times and every time is more than a 30min wait. Going into the store instead is just as horrible if not worse. Horrible customer service, SUPER LONG wait times, all pharmacy techs always seem so confused and never seem to have your prescription ready. I've tried being incredibly nice and understanding every time I go thinking maybe they're just overworked but they still have the audacity to be rude and unhelpful. Like I said, I tried giving them the benefit of the doubt on several occasions thinking maybe they were just short staffed that day but I've gone more than 5 times and it's the same scenario every time and I'm not the only one, because I've witnessed several customers go through the same encounters. Absolutely DO NOT recommend this pharmacy. The store itself is convenient for getting snacks or other last minute things like any other drug store and the regular store staff is always nice.
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December 2021 by Marie P.
Idk why there's so many negative reviews. People are really nice here! Yes lines can get long but I think this happened due to COVID. I'm happy cvs has so many convenient items and sales. Thank you everyone
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December 2021 by Kathy G.
Had an appointment for COVID testing. Waited 10mins in line after arriving. Guy just handed me the bag. No instructions and no verification asked to confirm If I was the correct person.
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October 2021 by Martha A.
How is it okay to be on hold for 1/2 hour For someone to pick up phone in the pharmacy
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August 2021 by Gaby P.
The drive thru line takes sooooo long! My prescription has been ready for a few days and i have a $0 copay and yet its been 10 minutes and still nothing. Theres like 5 cars behind me and the car prior to me was taking a covid test and took about 30 mins! They are so slow