EPIC Hotel Pico Rivera is consistently described as a clean, safe, and comfortable place offering great value. Multiple reviews highlight the exceptional customer service, with specific praise for a courteous, welcoming, and helpful staff member at the front desk who ensures guest satisfaction. The rooms are noted for being clean and calming, with a well-maintained property that feels secure, free of undesirable elements in the parking lot. Guests appreciate the quick and simple check-in process. The location is convenient with nearby dining options and gas stations. While the hotel does not feature extra amenities like weight rooms, and some minor notes mention light shower water pressure or traffic turn restrictions, the overwhelming focus is on the excellent service, safety, and care for the property. Many guests state they would definitely stay again, considering it a reliable and superior choice over cheaper motels.
I stayed here for 3 nights. This hotel is clean and comfortable and I felt safe here. The service was great I was able to get the towels and toiletries I needed when requested. Mr Jay at the front desk, always welcoming and kind, made my stay more joyous. I would definitely stay here again.
June 2025
This place is amazing, safe, and the customer service when I checked in was great. Jay was very friendly and helpful. Very quick check in . Very clean rooms.
April 2025
This was our second time staying here and both times we had a great experience at Epic Hotel. Jay was so accommodating and provided us with exceptional customer service. We are definitely coming back!
