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January 2024 by Anabel Anaya
One of the ATMS is out of service, the second available one is not accepting deposits. They need to fix these atms always something wrong
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November 2023 by BC M
About a month or so ago I received a 5 dollar bill with 1/4 torn off from this locations ATM. At the time this branch was closed and I wasn't able to go inside until Oct 12. I went to the teller and withdrew some money. Then I showed them the torn $5 bill and asked if I could exchange it. The teller said he would have to ask his manager. He then asked the teller in the next window if the other side supposed to have a serial number. She said yes and so he told me he couldn't exchange it. Was she the manager? I told him, "So you think I'm lying that this came out of your atm?" He said no and that he couldn't exchange it. As I walked away the other teller told me that I can contact the FDIC or treasury department or something like that. Instead of making a long time customer happy for $5, they refused to exchange the bill. Incidentally, I looked at another 5 dollar bill (along with a $1 and $10 bill) and none of them have serial numbers on the back. Also, why couldn't they look at a $5 bill in their till to compare? Nice going SchoolsFirst.
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October 2023 by Ben M.
About a month or so ago I received a 5 dollar bill with 1/4 torn off from this locations ATM. At the time this branch was closed and I wasn't able to go inside until today. I went to the teller and withdrew some money. Then I showed them the torn $5 bill and asked if I could exchange it. The teller said he would have to ask his manager. He then asked the teller in the next window if the other side supposed to have a serial number. She said yes and so he told me he couldn't exchange it. Was she the manager? I told him, "So you think I'm lying that this came out of your atm?" He said no and that he couldn't exchange it. As I walked away the other teller told me that I can contact the FDIC or treasury department or something like that. Instead of making a long time customer happy for $5, they refused to exchange the bill. Incidentally, I looked at another 5 dollar bill (along with a $1 and $10 bill) and none of them have serial numbers on the back. Nice going SchoolsFirst.
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October 2023 by Sofia Rios
I'm very happy banking here at school 1st and customer service is excellent
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September 2023 by Hadi Ezzati
This branch is horrible, and once I get the name of the representative in the branch that was helping me, I will be emailing her boss and corporate office. I was approved up to $20k, and the vehicle I was looking at was at 16k, and all the numbers added up, however the lady I came to, to get my check to take to the dealer, was saying I overpaid for the car and to look at other dealers and see what I can do elsewhere and that the car I was buying was reliable and this and that. I ended up figuring out that the lady was just lying to me, I took the purchase order to another branch, and was able to get the full approval. The lady even was being rude with the dealer too. I almost lost my dream car because of her. She should not be allowed to put her hands on any other persons loan, and I will follow up with this to make sure this doesn't happen to anyone else. Its really sad to be honest. Just cut the check, I make my payments I have an 800 credit score.
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September 2023 by stargirl
Representative Nellie was so helpful and kind. She was really there to help and was able to answer all the questions I had.
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August 2023 by Ellicez N.
At this location today 8.10.2023, in whittier blvd, Pico Rivera, this banker Lesly took FOREVER to process my transaction! Whatever her issue was, it should not take that long as it did..
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August 2023 by Rachel Martinez
Always a great experience
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April 2023 by J R.
Conveniently located close to the school where I work at I stop by this branch often. I was sad to hear that Cesar left due to a promotion, so I had the pleasure of sitting with Geovanna to fund my auto loan. Both Cesar and Geovanna have gone above and beyond for me and myBanking needs as a school employee. They have both provided me with an exceptional level of service in every visit and I appreciate their efficiency, genuineness, and attention to detail. Thank you both for all that you do for me, I appreciate you.
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January 2023 by estrada joann
Love it here second time here for bill consolidation. Just waitingon my answer.
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January 2023 by PEDRO MEZA
(Translated by Google) We have been fortunate to be members of this financial facility, we are happy.(Original)Hemos tenido la fortuna de poder ser miembros de esta instalación financiera , nos sentimos felices.
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January 2023 by Kim U.
I have been with my credit union for a very long time, but decided to try out Schools First. They are a great Credit Union and are always willing to answer all of my questions about services for other family members. Their facility is always clean and there is never a wait. They have multiple locations around just in case.
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January 2023 by Allan S.
Great place to bank. Wonderful friendly service, short waiting time for personal attention, best interest rates.
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December 2022 by N M
2009 member they always treat me very nice and they work hard to keep us happy with all of our transaccións thank you?
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December 2022 by LAURA SANCHEZ
Wow!AMAZING!The genuine care they show for their members is truly heart felt.People helping people.THANK YOU SFCU!
