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July 2025 by Marcus Lawson
I had a good experience with U-Pack moving my things from the east coast to LA. The container was dropped off on time as expected, and it was easy for me to load and pack the container. I was able to monitor the container as it crossed the country, and it arrived early at my destination in LA. All of my items arrived safely with no damage and it was easy to unload everything from their facility. Would definitely recommend them if you are moving cross-country.
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January 2025 by Thelma E
Highly recommend U-pack for moving. We used them for our move from Cincinnati to Los Angeles. They were the most affordable for our move ($2.8k) and they were very responsive. Our things came in just the way we packed them. Only complaint was that they delivered the cube quite late but they called to inform about this and everything went smooth.
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October 2024 by Layth AlSarabi
My furniture arrived all messed up. I had to get a Uhaul and move my stuff from upack trailer to uhaul truck due to their lack of communication. And of course they declined my claim for damages.
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March 2024 by Arlene Marte
We rented U-Pack to move items from CA to NJ. This was our first time moving cross country so we were very worry on how and if our move would arrive. We were back and forth on if we should used actual movers to move our stuff or pack it ourselves and go with U-Pack. We decided on U-pack. They were GREAT ! They were always available for us when we had questions and were all very professional. Our items arrived sooner then what we expected and in perfect shape. I would recommend them 100%.
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February 2024 by Robert Fedele
This is the fourth time in ten years that I've used U-Pack's services to relocate. They have top-notch customer service, affordable prices, and reliable timelines. I wouldn't hesitate to use them again!
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December 2023 by Adrian Auld
We used U-Pack to move from Hollywood, CA to Rochester, NY, in Dec 2023. It was amazing, and relatively, easily the cheapest option.We had a large one bedroom apt to get packed and moved; two desks, a bed, a coffee cart, a kitchen cart, a 8ft sofa, coffee table, a lot of books and bookshelf, clothes, a mountain bike etc. and it all fit in one Relo Cube! I took apart and flat packed a lot of it, to fit more, but still we were shocked by just how much we could fit in one cube.The U-Pack website was a gold mine of useful information, even if you aren't moving with them, take a look! we are still using their moving check list as we come to the end of our move.The interaction with customer service was excellent, they all seemed to be on the same page and i never felt like i didn't know what was going on. The information provided was very clear for what was required of me, and the drivers were friendly and helpful.The cube itself was clean and in good condition, and everything arrived in Rochester relatively unscathed. Be sure to use packing blankets and straps to keep things from rubbing against each other and your things should be fine.If you are unsure of the amount of cubes you need, you can request more, and they will only charge you for what you use, taking back any unused cubes at not cost.Using U-pack, lessened the stress, and cost, of moving across the country considerably. I highly recommend and would happily use them again. Excellent.
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November 2023 by Jodi G.
We used them to move our belongings from AZ to HI - it was a seamless experience! The box showed up on time - we were able to load it the way we wanted and it was picked up the next day! It arrived at our home in HI with no problems!! We unloaded at our own pace and found everything in one piece!I would definitely recommend this to anyone moving a far distance!PS - if you are moving to HI, keep in mind you can't put ANYTHING in your personal vehicle! We made the mistake of thinking we could send the final extra boxes in my car only to discover we could not. If you think you will need a second box, use it! It's much cheaper than shipping things separately!!!
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September 2023 by Marilyn D.
So I had heirlooms sent to me from California to Phoenix. U-pack was easiest to work with. They were half the price of u-haul and pods. The others tried to break your payment down to look like you were paying less. They arrived when they said they would, they picked up when they said they would, but most importantly they charged me what they stated, not something else
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September 2023 by Karen M.
We researched many different moving options including PODS and traditional movers. We selected U-Pack because it gave us the ability to not worry that we'd have too much for the size of the truck. We could pack as much as we wanted because the packing options and size of the truck allowed for this. The inside 'wall' with locking feature made us feel comfortable that our belongings were safe. We estimated 16ft but ended up using only 12ft so our estimate was decreased because of this. The trailer drop-off and pick up were smooth and the staff was very helpful. We did hire TaskRabbit helpers to pack and unpack the truck properly -- I'd use them again!
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August 2023 by Michael Cohen
U Pack was the best choice for me and they saved me thousands of dollars on my moving budget! I’m so impressed with this company and how smoothly everything went. Professional helpful and very thorough- every text and call and email.
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July 2023 by Alan Huang
Best moving company!! Very easy to use, and stresss free!!
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April 2023 by James E.
The communication, value, and flexibility of this company is stellar. It's the best company for people who don't want to break the bank when trying to move, and the ability to fill (and unload) a truck trailer for 3 days is ample. It took a bit of coordination with personal help, but the flexibility of this company was the best part. They worked with us to let the moving details work for our needs, and everyone (especially the driver) we're so helpful and courteous. Screw every other over-priced moving company and go with U-Pack. You definitely won't regret it!
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April 2023 by Brendan O'Flaherty
I would give U-Pack no stars if I could. 30 minutes before our cube delivery, U-Pack called and said they couldn't deliver to our street. They didn't try (their excuse was terrible; trucks come down our street ALL the time), they just looked at Google Maps and decided they couldn't. But we ordered the cube a month out... they looked the day of? Why not tell us WHILE WE'RE ORDERING! To cancel 30 minutes before delivery, 3 days before a cross country move, forcing us to use a competitor (PODS! GREAT COMPANY WITH PROFESSIONALISM AND CARE-- USE THEM!) and both lose a day of work (lost wages). Apologies? None. Assistance or offering to cover any added expenses? None. Use anyone else. In fact, I'd sooner sell EVERYTHING and walk across the country then use this unprofessional, cheap, disrespectful company.
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February 2023 by W B.
We used U-Pack over six years. We kept all the information and sure enough we needed to use them again on a move from California to Texas, again. Like the move from 6 years ago, this move with them was stress-free. From the U-pack team in California that dropped off the trailer, to the movers that packed the trailer(Rigo's..Manuel and George) to the U-Pack team in Dallas, Xavier the driver, Mitch, Jacob and let me not forget Rita who I spoke to everytime I called and was an absolute pleasure speaking with her kept me posted and always answered my concerns with professionalism, kindness and patience no matter how many times I called. At a time now where customer service seems to have escaped most businesses or people in general this isn't the case with U-Pack and that really means a lot. Even the price compared to other company's we had reached out to, U-pack was the better in that area as well, then you couple that with the outstanding service provided by all we came in contact with, you can't go wrong. I want to thank you all for yet again another outstanding performance by all. I would give more than 5 star's if I could!
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February 2023 by Michael Harrington
U-Pack offered a great service, were very accommodating, and their drivers very helpful. It was by far the best value out there for a cross-continental move of our entire household.
