Big 5 Sporting Goods is a large sporting goods store, averaging about 11,000 square feet, offering a wide range of athletic shoes, apparel, accessories, and outdoor equipment for various sports and recreational activities. Customers appreciate the helpful and friendly staff, especially those like Fred, who provide excellent customer service by assisting with product selection and fitting. The store carries a broad selection of shoes, including soccer, tennis, golf, and winter sports, although some locations may have limited options for certain items like wrestling shoes. The store is generally well-liked for its product variety and helpful service, but some customers have noted issues with cleanliness in the dressing rooms and inconsistent customer service experiences. In some instances, staff members have been described as helpful and professional, while at other times, customers felt the service could improve, particularly in terms of attentiveness. Overall, Big 5 Sporting Goods provides a good shopping experience with knowledgeable staff and a comprehensive product selection, making it a popular choice for sports and outdoor enthusiasts.
Place is organized and clean well stocked and is one of the rare places in this area where all of the staff I've interacted with are very helpful and seem happy.
February 2024
I love shopping this store. I can usually find what I’m looking for and the staff are very helpful. My complaint is with the dressing room. It was disgusting so much trash on the floor the lighting is horrible and no hooks to hang your items, very disappointing.
February 2024
I got my license over here for fishing. The staff is super helpful.
