-
September 2025 by Slava Kepper
Not quite helpful!
The big printer is not working for palns
And the waiting for one answer might take a while.
-
June 2025 by Jasmin Figueroa
This Monday our office sent one of our techs to drop off an envelope for next day shipping & as soon as our tech arrived he was treated with disrespect & was completely disregarded when he approached and lady over the counter she asked what did he need while helping another customer out after he said he wanted to ship something out for next day delivery she rudely asked if we had an account our tech said yes so she told him to just leave the envelope & she’ll take care of it with no confirmation and no tracking number she rushed him out of fedex while having horrible customer service point is she never shipped the envelope tech went again Tuesday envelope was still in the same spot we asked for the manager and unfortunately she was the manager.
-
May 2025 by Allison Ferry
Fantastic service! Thank you so much- I had to ship a visa application and couldn’t figure out one of the details. The staff went above and beyond to help me figure out the fine print- shout out to Vanessa for saving the day!
-
May 2025 by Munoz Family
My Husband went to print out some Certificates for our Church the Printing was amazing.
Vanessa did an amazing job
-
March 2025 by Lucy Zimmerman
It’s 30 mins past when store should be open and no one is here. Picking up a print order and my project is now compromised because of their negligence.
-
August 2024 by Tensia
I received outstanding service from Theo. Very courteous and professional even though he was extremely busy. The Fedex in Pinole on Fitzgerald Street is my store of choice now. Fedex you need more employees like Theo. :)
-
July 2024 by E O
Someone stole my iphone from this Fedex location. I dropped off the phone for an upgrade to Apple and it was never received. NEVER ship from here they are crooks.
-
June 2024 by Tim Crenshaw
The service at this FedEx is good. The supervisor is very knowledgeable of logistics and works with great efficiency and accuracy. Thank you for helping me with my labels. Take care
-
December 2023 by George Rodriguez
I like FedEx. They sell some cool things. Plus that Printandgo is pretty handy once you figure it out. It's fast and efficient and affordable.
-
October 2023 by Rachel Antrobus
Nicu & Camy we’re wonderful! Knowledge, friendly staff who got a rush job done perfectly!
-
September 2023 by Robin Horca
I went in today with my daughter to print and send some documents for a family emergency and the owner was so abusive and rude that I broke down in tears in the middle of the store. When I began to cry he started to threaten me in front of my young daughter and became really agressive and frightening. We ended up going to UPS across the street where the team was super courteous and helpful and will never go back to Fedex Pinole again.
-
September 2023 by Pretty Bowens
Anybody that has anything good to say about this place is a lie the people here are very rude I was standing in line today waiting to pick my package up after 20 mins past while two co-workers was to the side chatting with each other never as me if I needed any help so I ask the stud girl maya got it from her name tag I ask how long is the wait she said the line was over there but if you see someone standing there and never ask if they need help how was i suppose to know but clearly she had a attitude and all I ask her was how long the wait was theses people at theses registers really need customer service training because we are either spending our money here and picking up our belongings we don’t wanna walk into a business and have to deal with people with nasty attitudes and unprofessional not just her all of them
-
September 2023 by Liliana Vazquez
The service is not good, one called Yip made something of me because he thought I didn't understand him and he doesn't speak English well.
-
August 2023 by Vicki Winston
Helpful, interested, knowledgeable, courteous and friendly. Couldn’t have asked for better customer service
-
July 2023 by Michele B
They close at 5 pm on Saturday's. Would be nice if they would update Google and Yelp with the correct hours or their just closing an hour early in their own because there were employees in there
