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September 2025 by Sieanna Foley
I used to take my son to this Great Clips every few months and never had an issue. Today, however, was a completely different experience. My husband brought in our 3-year-old son, who is used to getting his hair cut, and he was left with uneven lines. When my husband politely asked for the cut to be refined, he was met with attitude. Instead of addressing the issue professionally, the stylists started gossiping.
This was absolutely unacceptable behavior, especially when dealing with a child. We left feeling disrespected and disappointed. Sadly, after today, we will not be returning to this location and I wouldn’t recommend any child to come here
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July 2025 by Владислав Бажин
The curved line on the back of the head is the high quality standard of this barbershop. I will definitely come back here in a few months for this signature haircut. It's a style.
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July 2025 by Joseph Urbina
Richard is a hero. He took me at the time, when it was not busy. Since I didn’t booked my appointment in advance, he was kind enough to take me in.
The reason why I didn’t booked myself an appointment at this day, was a last moment thing. But it worked out perfectly well.
For anyone who is interested in “Great Clips”. Booked your appointment online.
Thank you Richard
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August 2024 by Susan Chai
Always go to Great Clips - they can manage my frizzy hair without messing up!
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August 2024 by Afan Zakar
U got the worst haircut of my life
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June 2024 by Kelly A
My first hair cut at the Pinole location was less then great. Uneven and pointy at the top.
Update: Corporate said the owner of Pinole would get back to me in a short amount of time. It's been a week. No reply. I guess he does not want repeat business. There's a lot of times with 0 wait time. Can you guess why?
Revise: I got my second haircut there with GM Jenifer. She did a very good haircut and just to get me back, it was at no charge. If I can get her to cut my hair, I will be coming back. 5 stars.....
Requested style: Low fade. Two finger length on top. she spent almost an hour on me. She started when I got there. I signed in early online.
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June 2024 by Yareli Garcia
This place doesn’t listen I asked for low taper faid and they messed up my hair
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May 2024 by Dan M
They post these bogus coupons for 8.99 haircuts. They make you jump through so many hoops you never get to the coupons
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May 2024 by James Garcia
Thank you Delmy! Great cut every time, very quick, good price. Go here about twice a month and always happy. Better than spending $50 at the overpriced barbershops for a simple fade and cut on top for 20 minutes time, just ridiculous!
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May 2024 by Miran Martin
I went to get a curly fade. Delmy made it really good. I appreciate it. Thank you Delmy.
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April 2024 by Armando C.
Camille did an awesome job on my hair! I recommend her! She took the time to do it right and made sure I was happy. TY!
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March 2024 by Shawna Suazo
I’m a regular customer, went in today for just a neckline cleaning . I have very curly hair and they wanted to charge me for a complete hair cut. I believe they were being very racist. If the company hires people that can’t be diverse . They shouldn’t be working for a public place.
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March 2024 by Jose
Don't go here. Asked for beard TRIM they take 3-4 inches off but leave you scraggly after growing it for 5 years and they can't fade worth a damn. Avoid at all costs. Avoid Avoid Avoid.
Edit: I'm not going to email your customer service because other reviewers already showed how terrible it is. Already put a stop payment on the charge and had to find an actual barber to fix your screw up.
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March 2024 by Cesar Guadamuz
Excellent customer service. Great hair cuts
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March 2024 by Robert Bohrer
Checked in online, got there with 5 mins left on a 45 min timer, sat there for 10 mins. A client left so I got up, but the hairdresser who had just finished instructed me to take my seat and indicated that the other hairdresser would see to me when she was finished. The way she said it was as if she was talking to a schoolchild. The other hairdresser clearly had 20+ mins left on her client, so I walked out and went to a local barber shop.
I walked into the local place, got a great haircut at the same price, and walked out in 30 mins. Great Clips sucks, local salons and barber shops are the way.
