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February 2024 by Andrea Holley
Always a good experience.
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January 2024 by Eldon Higgins
The place is clean and everything is in order
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December 2023 by Kenneth Porter
Amazon lockers here! Protect yourself from porch pirates by sending your order to lockers. Use the app to open your locker. It's very easy to use.
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December 2023 by Douglas Thompson
At least you have heard of the brand names of their products.. unlike Safeway.
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November 2023 by Andrew Patterson
Very nice large grocery store. Mid priced, big store, good selection of grocery items. Normally pretty quick to check out, both self checkout and full service cashier.
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September 2023 by kenny m
I just moved here and have gone to Lucky's a few times because its in the neighborhood and have never had an issue. Well I went last night and the cashier made me so uncomfortable. I said "Hello," when I got to the register, and she didn't even attempt to say anything back, or even look at me, she just rang up my items and told me my total. When she went to hand me my receipt, she still wouldn't look at me and still hadn't said anything, but I still said "Thank You," to which once again she didn't respond, but before I had even moved out of the line for the next customer, she proceeded to start talking to the gentleman behind me. Such a weird experience and it honestly made me feel uncomfortable for numerous reasons. I've never had that happen in a grocery store before but think I will stick to Safeway from now on.
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July 2023 by Cindy Dominguez
It was odd to arrive at the store with SO Many shoppers there. Almost all stands had long lines, yet the Self Checkout had only two in line. They must have a good reputation to their shoppers with strong support to their neighborhood!
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July 2023 by Vivian Theiler
Lucky has the BEST CAKES! The rest of the store is pretty great also.
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July 2023 by Layali E.
I ordered a cake with no borders and different word on the cake also I wanted it beige I sent a picture and they said it was "easy" also the lady taking my order on the phone had a attitude. Today July 6 Thursday I came to pick it up with my mother and when we told her our order she showed us the cake. The cake was straight up white with white borders and the writing was wrong. When we explained she said it was the person who made the cakes fault. She asked if we wanted it so we said no then she had a even bigger attitude. Me and my mother picked up one of those mini cakes and we didn't know where to pay we asked her if we pay in the front or with her. She replied with "Do you see a register here, No then you pay in the front" in a very rude way. My mom replied with " ok ok, calm down!" We left right after. The lady that takes orders for the cake needs to be patient and more kinder too her customers.
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December 2022 by Nicky W.
Norman at Pinole is such a sweetheart. One of the best employees there is!! He deserves a raise!!
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December 2022 by Evelyn Voss
These people are greatThey do it allRemember they are there for you
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December 2022 by Louise Palma
Clean store and friendly staff.I was pleasantly surprised this afternoon when I picked up a ready made lasagna and tasted it.Wasn't anticipating it tasting just as good as it it?
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December 2022 by Anna Gaytan
Twice now their specials are suspiciously complicated. Had to get the manager involved. Won't go back. Too expensive and too much hassle when trying to buy sale items.
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November 2022 by Jerry W.
Closing the pharmacy was the final straw for me. Customer service and courtesy has gone by the wayside.
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November 2022 by Lakisha Brown
Friendliest staff I have ever met at a grocery store. Thank you for the kind and good service every time.
