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March 2024 by Kanika P.
My husband and I have been searching for a new bed frame online for quite sometime, but I'm so happy that we decided to go in-person instead! Upon arriving to Mancini's in Pinole, Jerome kindly greeted us and assisted us with all of our needs! He made sure to ask us questions that later helped us find what we were looking for. Originally, we wanted a bed frame with a fabric headboard. Unfortunately, when Jerome checked online for us, the item was out of stock and unavailable for our bed size. However, he was super detail-oriented and inquired more about what we were looking for, while also providing us with some cost efficient options. After taking a look at the recommended bed frame, we were still hesitant. However, Jerome gave us a moment to discuss amongst ourselves and let us take a look at the product further which really kept us at ease. In the end, we decided to go with Jerome's recommendation and purchase the bed frame! We really appreciate how Jerome took the time to demonstrate the quality of each product, provided us with the best discounts, and created a relaxed and friendly environment. We are extremely excited to receive our bed frame and cannot wait! My husband and I are definitely going to refer Mancini's in Pinole and the next time we come back, we hope to have Jerome assist us again!
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December 2023 by Brandon A.
I have bought two beds and one adjustable base from this store. Knowledgeable staff and excellent prices.
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November 2023 by Rachel C.
Thank you Sorosh for the amazing customer service! I was unsure which bed I wanted to get. I had 4 brands I wanted to look at. I had so many questions and Sorosh was so patient with me. He helped me pick a bed and pillow that will help with my back pain. He was wasn't pushy like most sales associates but was patient and extremely helpful. I love my bed and I will definitely come back to purchase another mattress for my kids in the near future! Thank you Sorosh for making this process so easy and smooth.
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October 2023 by Cynthia D.
Great customer service from the store manager Jerome. Everything went great from choosing the mattress to the delivery. Definitely recommend Mancini! Thank you again!
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October 2023 by Isabella Salinas
I had the pleasure of purchasing a mattress from Jerry Kite, and I was so impressed with his exceptional customer service and product knowledge that I returned to buy a pillow. Jerry's expertise in the products he sells is truly remarkable. He took the time to understand my needs and preferences, helping me choose the perfect mattress and pillow. His friendly demeanor and willingness to go above and beyond to ensure customer satisfaction left a lasting impression on me. I highly recommend visiting Jerry, who will now be at the Berkeley location, for anyone seeking top-notch service and expertise when shopping for bedding. Thank you, Jerry!
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September 2023 by Lesley M.
Store manager Jerry Kite was extremely helpful, kind and accommodating, and I was pleased with the selection offered.
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August 2023 by Josh Palko
It was time to update our bed and I decided to give Mancini's a chance. Jerry was very accommodating and made it a fun experience. I never felt pressured and felt like he really cared about the service he was providing. Highly recommend.
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August 2023 by kalia palko
Jerry Kite (the store manager at Mancini's) was friendly and extremely knowledgeable. He never made us feel pressured and took the time needed while showing us great options that met all of our needs. My family had the perfect experience.Even my 10 year old left feeling heard and excited about his mattress. Thank you for taking care of us Jerry. We look forward to working with you in the future.
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August 2023 by Gerardo Gutierrez
Victoriana Calderón, I was a customer today in Pinole's location and Jeff Kite was absolutely a gem! He was incredibly welcoming as soon as I walked into the store and informed me of all of the sales going on. I went there for a mattress and left with not only a lovely queen sized mattress, but also a bed frame and a mattress stand!! All for $760! Wonderful experience.
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August 2023 by Kalia P.
Jerry Kite (the store manager at Mancini's) was friendly, extremely knowledgeable and never made me feel pressured while showing me great options that met our needs. My family had the perfect experience. Thank you for taking care of us.
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August 2023 by Maria Teresa
Jerry Kite was super welcoming and seemed very genuine with his care and desire to help us. He immediately was able to figure out what we needed based on our previous mattress. He left the store very satisfied with our purchase and would definitely come again!
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August 2023 by Corinne M. Eder
There’s no other place I’d shop for a mattress. The customer service at this business is top rate. Jerry helped my husband and I replace a mattress we had previously bought from Mancini’s Sleepworld that unfortunately didn’t work out for us. His vast knowledge and expertise greatly helped us find a replacement. We highly recommend this location! Thank you, Jerry!
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August 2023 by Alex Siegfried
Came here with my girlfriend looking for a king size bed. She specifically wanted to look at the Avocado bed, which they conveniently had displayed as the first bed you see when you walk in. Both Sorosh and Jerry were helpful, patient with us trying each bed a couple times and accommodating with offers of water/coconut water. We bought the Avocado bed, delivery came next day and the workers who put the bed in the room were very fast and polite. Overall great experience and would recommend to anybody buying a bed.
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July 2023 by Jena N.
I have recently bought two beds at this Mancini store and today took a client in to purchase her first ever brand new bed!!!! What an amazing and endearing experience!!! The store manager was so kind, patient and personable with us while we decided on which mattress to buy! We are happy customers...new bed, new box spring, new frame, new mattress cover and sheets!!! Great prices... excellent customer service and one stop shopping made us very pleased and I will continue to recommend Mancini sleepworld pinole to all my friends and family!!! Go in today and check it out! 5 Stars!!!!!
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July 2023 by Jane M.
They are a family business and get you exactly what you are looking for. I talked on the phone and after telling them my story they helped me pick the perfect. Good warranties, excellent service and fast delivery! Love them they are there for you! I called the one in Concord!JanieM
