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January 2024 by Gualberto Salinas
Good service!!!
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January 2024 by Benita Kapoor
Too expensive
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October 2023 by Michael Lewis
I love this place very friendly Help. You won’t stand more than two minutes waiting for Help. If you look lost. They carry the very best pet food possible for our love ones. They’ll take back food if your pet doesn’t eat it. (I never tried an empty bag, so). They let you know of deals without asking. This store is very clean even with the DIY pet grooming stations that are clean as well that are also very busy. Awesome store
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October 2023 by Maggie B.
Love the staff you're very helpful and my dog love them she's been coming here since I got her when she was 10 weeks old and now she's 10 years old. The staff has changed but their service and kindness hasn't.
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September 2023 by Alice Hopkins
Had a great experience here the staff were very knowledgeable and super friendly willing to help and walk you through any pet questions you may have!
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September 2023 by GABRIELLE
Best high quality products, and VIP pet clinic every Saturday
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June 2023 by Rani B.
I did post not too long ago a not very pleasant review about the dog washing area. I m glad that somebody read and did something positive about it. I went back again to the Pinole location again and experienced the change the cleanliness & the positive customer service provided, I was happy to spend my money in support of good business ethics as a local resident I want to support your business give me the service that comes with it. Thank you for listening.
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May 2023 by Kain Zhou
Love coming here for the dog wash. One coin gives u 30 mins of wash.If you have a really furry dog would recommend to spend most of the time in the drying phase
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April 2023 by Jacqueline F.
Wow!!! I came here and spoke to Joseph, the Betta whisperer. And I'm glad. I got a tank from another store and had them check it because our biology teacher was concerned with all of this stuff leaching from the side and corners. It turned out the it was silicone that was keeping everything in. Joseph was full of info and that was great, because we are getting a Betta fish for my classroom. He was such a caring person as he walked me around the store and carried the tank. I do look forward to coming back for my betta, probably male, because that's what my students want. This was a contrast from Pet Food Express where they knew very little. Helpful and nice as they could be, but the guy there told me that PetSmart was closed. It was Easter and they weren't closed. I'd gone to the wrong store. Joseph even showed me the difference between the male and female bettas. It felt like the difference between going to a Home Depot vs Pasttime Hardware where people at the latter know there stuff. I do look forward to more visits here.And Joseph, thank you so much.
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April 2023 by Jon D.
The workers were very friendly and helpful and the the store was clean and well stocked
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March 2023 by S B.
This is the pet store we go to in the area when we go to a pet store - they do not sell animals here. The others (Petco and Petsmart) do sell small animals and let's just say they are not taken care of well and many are not sold as "pets" and this is the best reason to avoid these stores. Petfood express does have weekends where local shelters and rescues will have adoption days and these are great (we have adopted a dog previously from a Petfood Express Saturday rescue adoption).Some stuff here is a little expensive but overall it's a good store. Bought a cat carrier here recently. We generally get most of our pet food from Chewy but when we need something right away, this is the store we go to.Best of the local petstores.
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March 2023 by EVA JOO
Love Petfood Express! Great quality products and great pricing!
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February 2023 by ANASTASIA G
I got my daughter a rabbit and I only shop there for it the staff is amazing and always ready and willing to help
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December 2022 by Michael N.
I called ahead of time to see if they had a specific cat food brand. They checked and told me they had it. Went in and picked up four 10 pound bags and was asked by every employee if I needed a cart. The gesture was nice but I didn't need a cart because I work out. Overall friendly courteous service. I'll buy more cat food there.
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December 2022 by Emmanuel Padilla
Self pet wash is awesome.... When it works properly.
