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February 2024 by Athena Estrada
The lady employee yelled at my husband for no damn reason after he had already talked to a guy there (he was nice) about something she was not involved in. He said something to her and she had the damn audacity to say “DONT BE RUDE”. YOU’RE RUDE, yelling for no reason! Never again!
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February 2024 by Gregory Anderson-Rosendahl
If you get a bad vacuum at night you cannot get your money back.They advertise a 20 cent per gallon discount if you use the carwash however the small print on the sign indicated that diesel is disqualified for the discount which is not fair and doesn't make any sense.I objected to the staff and they said there was nothing they could do about it. They would not even give me a number for the manager to call the next day. This station is a real dog. I do not recommend it. ⁴³I got a spam reply to my review above (see below). I have returned to the station only to see that NOTHING HAS CHANGED therefore, I am giving it a 1 Star rating and will never go back. Way to go Shell Customer Service. It appears you are unable to influence changes to bad facilities and services at this station. I hope my review discourages others from using this Shell. You could not even tell me why the .20 cent discount per gallon does not apply to diesel. Every other station that offers a discount allows it for diesel vehicles like mine too. Stupid response...
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January 2024 by judith pilling
There is a gentleman who works there, I’m not sure where he is from but it feels like maybe Afghanistan, I’m not sure. But, please do not think this is a racially motivated complaint, it is not. I have a very racially mixed family.Anyway, every time I go there I a very pleasant and smile, wish him good greetings . I don’t know if he is just disrespectful to me because I am old, 70, and I get that a lot, but today I couldn’t take it anymore and told him he needed to stop being disrespectful to me and that I was tired of how mean he was. He got mad and argued with me and just saying yah, yah, yah. I asked for the managers name and he refused. I told him I can find out and I was going to report him, he said he didn’t care. I don’t like doing this. Should I?
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November 2023 by Scoobert D.
The female cashier that works at night is very rude, unprofessional and not helpful. She yells at customers, including myself. I was having difficulty with my company gas card, so I was sitting in front of one of the pumps for 30 minutes trying to figure it out. I was the only one at the gas station of 12 different pumps, but I was blocking, blocking who?! She should not be a gas attendant here. I think Burger King's hiring hear a job opportunity for you miss This is a picture of the rude female that works at the front register Dark gray Toyota sedan CA LP # KWV310 Maybe next time you decide to be rude AF at someone maybe don't pick an officer
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October 2023 by Carmen Munoz-Rivera
People going to In and Out block the entrance to the gas station so it takes a minute to get to the pump.
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October 2023 by Anita G.
Female cashier is rude and doesn't seem to want to help customers and a lot of times does not allow customers to use their rewards. After arguing with one customer outside she told other customers they can shop somewhere else. She appeared to be so upset she took it out on other customers, who just wanted to get gas or purchase something out the store. Shows no unprofessionalism and unacceptable customer service. Cannot believe what I witnessed at this location. Customers were being refused service for no apparent reason. I would recommend that people visit a different location unless you are low on gas.
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September 2023 by M “BaYbOi41510” N
I was just there getting a car wash, I entered my code went inside like I always do and nothing then I went inside to get reissued a new code and the Filipino lady in there was rude asking me questions like it was my fault just reissue me a new code why all these questions like I broke something and talking to me like I never drove into shell car wash before??♂️ then she said I WAS WATCHING YOU, really NANAY ? then she finally gave me a new code then she said GO AHEAD I’LL BE WATCHING YOU,Tangina bruha….. I hate it when I get rude customer service
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September 2023 by BaYbOi41510
I was just there getting a car wash, I entered my code went inside like I always do and nothing then I went inside to get reissued a new code and the Filipino lady in there was rude asking me questions like it was my fault just reissue me a new code why all these questions like I broke something and talking to me like I never drove into shell car wash before??♂️ then she said I WAS WATCHING YOU, really NANAY ? then she finally gave me a new code then she said GO AHEAD I’LL BE WATCHING YOU,Tangina bruha….. I hate it when I get rude customer service
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June 2023 by Tommy Tran
Wonderful service. My car loves that V-power! Highly recommend!
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October 2022 by Tyrone Tracy
Probably The nicest cashier I’ve ever met. Good drink selection (energy), and had working tire air. Gas prices were pretty high though.
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September 2022 by Mark
The card reader wasnt working so we went inside to pay. Rude employee basically scolded us for entering the store 20 minutes before closing time saying "no no no we're closed. It says it on the door." He points to a piece of paper on the door, which is facing INWARDS towards the store rather than outside so it can't be read from outside the store. He turned away a bunch of people trying to pay for gas inside the store. Either lock the door properly or close when the store is supposed to. jesus
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September 2022 by Adinigh74
Dirty.....Rip offsI payed for gas and a car wash.The car wash didn't work.There is nothing we can do...Dirty USA....dirtiest gas station ever
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July 2022 by Terrance R.
The worst gas station ever. It's always closed and very, very dirty. Ownership needs to be changed. Or new management. This station is an embarrassment to the community
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July 2022 by Bernice B.
This gas station is not only filthy but half the time the workers go on break and close the gas station 20/30 minutes at a time they have the worst service!!!
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June 2022 by Devon Lightning
I've been here almost an hour waiting for the guy that's lingering around to open the door, there are 4 other people waiting...I've seen at least 10 come & go after waiting for nothing