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December 2023 by Kat Seeba
I had a great experience with ATR. AAA said 75 min, they were there in less than 15 minutes. I called to let them know that I was going to call AAA ahead of time and they were on it.
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September 2023 by Christina Galindo
I had an absolutely horrific experience with this company. We booked them to offload a 40ft container off of a stepdeck in Volcano, CA. They assured there was no problem and would be on site @ 1pm. At 3pm they were a no call no show, so I called to get an update. The dispatcher assured me the driver would be on site in the next 45 mins to an hour. An hour later they called and stated they were not going to pick up the container. When asked why, or why they did not have the decency to even call to state they weren’t picking this up when I had literally spoken to them an hour prior, the dispatcher got real nasty and rude and hung up on me. Stay away from these people. They are extremely rude and unprofessional and won’t show up. Had they simply told me they could not do the job, I would have spent my day looking for a legit company to handle this for my customer, instead of being strung along by them all day. Do yourself a favor and take your money elsewhere, not worth the headache.
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March 2023 by coy Odom
Had my truck stuck on a hill and Travis came and handled it like a true recovery tech.Thanks again ????
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February 2023 by Ritesh S.
Eric from ATR went beyond just doing an emergency tow this Saturday on HW88 (18 miles away from kirkwood ski resort). He not only made sure our Audi Q7 was towed carefully, he made a point to ensure that my family (including 2 small kids) were safe & taken care of. Even after his job was done. He called other tow companies that were part of the AAA network to see if someone would be willing to tow the SUV & the family back to Bay Area. He also texted me to see if my family reached home safely. Hope to meet him next time skiing with him, rather than needing a tow!!
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January 2023 by Matthew Massaglia
I called to follow up on a tow early this morning and Anna was extremely rude and then hung up on me. I then called back 4 times and she rejected each call. Terrible experience.
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August 2022 by Liz Josh
Had to have my car towed (duh)Best service ever from Raymond. Thank you sir.Service: Car towing
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August 2022 by Lisa J.
Raymond was super!!! Very helpful and really got the car out of a tight spot. Patient too. Property owner took a little bit to open the gate.
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July 2022 by Vanessa Geto
Levi was very professional. I recommend ATR to get the job done.. i will always request levi.Service: Special vehicle towing
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June 2022 by Mark Nicholson
Super quick to come out and help. Appreciate the good service!
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March 2022 by Rachael F.
My Jeep Wrangler had a rear flat today I called and Levi was there within 1/2 hr. He went above and beyond to help me. He was super knowledgeable and kind. If you need towing and road service I would highly recommend ATR! Thank you LEVI !
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February 2022 by L.L. Bruton
Had to tow my motorcycle over 60 miles. Driver, Travis, was awesome.
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January 2022 by Adrianna A.
Great service! We didn't have to wait that long and the tow driver was extremely friendly, quick with our car, and super nice even though he had to drive us all the way back to Stockton. They work really hard with all the calls they get around the area and they really are great drivers.
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November 2021 by Richard T
This place left me hanging for 6 hours only to tell me try a different company. They never even came out. I cannot believe they so easily wasted someone's day like this. When I called to see what was taking so long the lady told me " well we are waiting for our supervisor to come in we don't know where he is and he's not answering phone, we need to ask him if we can tow your vehicle" I then asked her well so you still don't know if you can even tow it I've been waiting out here in the cold, she then said "call someone else then"Service: Car towing
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October 2021 by Dave K.
Chris was very personable and helpful with my car needs. I would recommend this shop to anyone needing honest, quality work for their vehicle!!
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September 2021 by Bill D.
I have been using Dennis and Bill for almost 8 years and they have worked on at least 4 different vehicles for me during those years. Even had to tell me my 2003 Jeep Liberty would not be cost effective to repair (that was hard to hear but true) when the engine was damaged due to water pump failure. I'm very glad to have this shop in Pioneer and plan to continue to support them.
