Coach Outlet is a global fashion house and a leader in leatherware. Customers report positive experiences at the outlet stores. Shoppers mention being greeted positively and feeling comfortable, with staff answering questions helpfully. Several reviews highlight that employees go above and beyond, describing them as very friendly, attentive, and amazing. Staff are noted for being very helpful, taking time to show different items and coming up with solutions to problems. This service leads customers to recommend the store and state they will return. Shoppers also love the sales, noting great deals like clearance items with additional discounts, leading to successful purchases. The store offers the latest styles at outlet prices for handbags, accessories, and clothing.
10/10 I loved this store , customer service was amazing and shoutout to the worker kyra🤍 she helped me so much on my purchase, loved her vibe!! Will be coming back soon on my next vacation!
May 2025
From the minute I called the store Mena was very friendly/attentive! Unfortunately I can’t go into the store, it makes it difficult to know what I am purchasing. Mena and Kryssy went above & beyond to take the time to show me different sizes of the laurel. Very helpful girls!!
March 2024
Well I made it to the Gilroy outlet . I was greeted positively and I felt comfortable and the people there answered my questions.