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November 2023 by Haley H.
Been coming to this cvs since I moved here. The customer service, cleanliness, and stock has always been good! Today I came in Sebastian I think it is, handed me the greatest customer service I think I've ever gotten! The employees are always at their best but that man deserves a raise!
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October 2023 by David Hyde
I entered the store hearing the useless self-checkout machine scolding a woman for something that was probably not her fault. She was looking for someone to help her resolve the issue. I spent ten minutes locating and selecting the TSA compliant shaving gel I needed. I went to pay for my less than ten dollar item and found the woman still waiting for a CVS staff member to attend to the problem with the unreliable and problematic machine along with a 2 more people waiting in line. The only staff I could see was someone in photo and the people in the pharmacy. No one appeared to intend to help the paying customers. I threw my selection on the counter next to the useless self-checkout machine and left. CVS is now my store of very, very last resort.
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October 2023 by Tamara K.
I just read the most recent SLO County restaurant health inspections and felt compelled to post a comment. First off, it states it is for the pharmacy?? I didn't know they served food in the pharmacy?? Second, how in the name of all that is good and right, can a food inspector walk into that CVS and make it 5 feet without being gagged by the smell? It is the most offensive smell, like an open sewer. I feel so sorry for the poor employees having to work in that environment. When I mentioned it to the cashier he said inspectors from both the City and CVS management have investigated the smell, yet done nothing about it? BTW, this has been going on for over 2 years!! Thankfully I live in SLO so don't have to frequent the CVS...come on now, fix the smell!!
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August 2023 by Justin Z.
The pharmacy is the best!!! They manage to get my prescription right away and add very very low cost(Free)!thank you so much guys!
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August 2023 by Carrie W.
Worst CVS I've ever encountered. The store's carpet looks to have NEVER been cleaned as the pattern of the aisle carpet is obscured by a thick layer of grime. The smell of the place is offensive. Just like the carpet, I doubt the AC system has been cleaned in years. Where is the city health inspector. The people who work there need better working conditions!
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July 2023 by Yeah R.
Oakpark in Pismo. ZERO stars. Go to a different CVS. It's like they purposely do everything possible to fark up your order, don't even try to do a good job.I just got my order of prescription eye drops delivered and the package is shoddily taped over the opening because the inside package does not fit inside and is sticking out. Is it too much to use a bigger bag? apparently. I guess if you tape over it that makes it ok that my eyedrops are sticking out of the bag.Never mind all the other crap they do wrong or just don't do at all....like a good job done with pride. Go to a different CVS.
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June 2023 by Virgi Ia Whiteside
This place literally stinks, like dirty kitty litter. When I went to the register guy told me to go the self check out. Deserves -stars.
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June 2023 by A R.
Great service from pharmacy staff. Jason, pharmacist, went above and beyond the call of duty to fill a prescription for us late night Friday near closing. He didn't have to, but he went the extra mile. Grateful for the pharm techs as well...Julie always has a kind smile and is a consummate professional, as is Amy, and two others (I forget their names). Great pharmacy staff.Well stocked store.My critique though is the store smells very funky. Like a diaper full of Indian food. It has been that way ever since they remodeled the store. Before the remodel, it was just a normal smell. I theorized that maybe the carpet glue they used was gross and the smell would dissipate, but no luck. It's been years since the remodel, it still makes me clench every time I walk in.
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April 2023 by Mary W.
David in pharmacy was wonderful to work with today. Rite Aid was rude so went to CVS and told them our problem with getting a prescription transferred from home and he got right on it and they were packed compared to the 2 people in line at Rite Aid. Enough said!
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April 2023 by Carolayne H.
Its a CVS. Are they the perfect pharmacy? Perfect medical supply store. Well no. BUT they are big, clean, safe, nearby, well staffed, seemingly always open, they're never out of anything i need. Pharmacists& techs are competent & responsive. Ive had several vaccines here...super easy processes. Thats it! They have systems in place, they know & work the systems & its a fairly smooth running machine! The pharmacy pick up window often has a bit of a line but its never awful. And I've been to OTHER pharmacies that are consistently bad. Including bad management & surly unhelpful staff. This Oak Park CVS has great personnel. They have tons of staff in the pharmacy....many local pharmacies have only one or two staff. I went through 2 cvs locations, walmart, vons & a Walgreens pharmacy. Im happy to drive a bit further to come to THIS CVS for their service, quality, ease of use. Plus close to my doctors office & california fresh! definitely recommend. PS ... i don't know details of their loyalty programs but i end up with around $15/month in shopping rewards plus random $2 or 20% off coupons here & there. These add up!
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March 2023 by Les S.
Usually CVS Pharmacies are very helpful and willing to go above and beyond to help their customers. Well, not this one!! Most of the pharmacy staff seemed pissed off that they had to work. They were unfriendly and unhelpful. Because they couldn't or maybe didn't want to take the time to find my insurance info, they wanted me to pay $60 for my medications. I bought the cheapest one and left. I will not shop or use their services again!!!
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February 2023 by Martin Koester
I went in to fill a prescription immediately after leaving the doctors across the parking lot. It was a day after News Year Day and they were very busy. It took about 45 minutes. Considering how long it took for the doctors office to send the prescription and then to get the insurance approval. Add to it the time to fill the prescription on a busy day, I was very happy. Considering the line at the pharmacy all the employees were very kind and helpful.
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January 2023 by Aubrey Arain
I have received inconsistent information from the pharmacy, and when I called to ask the front staff if they were doing passport photos the next day, they simply told me "we don't know". Always a long wait, always smells strange/bad.
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November 2022 by Ukeitardoug
Made appointments for my wife and I to get Covid Vaccines this evening. Took me a half hour to make these appointments. Showed up to find out they ran out today because they gave ours to someone else. What the hell? Then she is rude about the reasons. No excuse! Don't give appointments if you can't reserve the product! COMPRENDE? Or do I need to say it in a language you might understand?
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November 2022 by Julie A
The cashier Camilla was so sweet. I watched her help an elderly gentleman in front of me. Before he checked out she asked him if he had any coupons then aided him in finding them. She was so sweet and so patient and saved him money. I was impressed with her.