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January 2024 by J F.
I came here to replace the battery in my watch. Was greeted by a sleepy sunbathing dog that immediately made me smile. Lol. But the owner was also super friendly and quick. Great price too. Thankful we still have solid local shops to support. Highly recommend this place.
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January 2024 by carol Lovell
Always so helpful!! So glad I found them! Highly recommended by friends!
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December 2023 by Ryan McRae
Went in for a quote on some jewelry on a Wednesday, and spoke with the guy that owns it. He inspected, weighed, and gave me a quote. I was selling them for my parents, so I told him I’d speak with them and if they agreed, I’d be back the next day. Came in the next day, and spoke with the lady that works there. She quoted me $100 less. When I asked her to call the gentleman I spoke to, she said he was saying he never quoted me a price. I asked how he couldn’t have given me a quote if I came in to sell them? It says “We buy gold” on their website, so that made no sense. I gathered my rings and before I left, I told her to check their cameras if they have audio. It’s not about the money, it’s about the principal. Bad business.
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December 2023 by C G.
They make beautiful custom rings!! They guided my husband with the design of my 20th anniversary ring, with a family diamond and a perfect emerald they chose with their incredible expertise. I receive so many compliments and kindly refer to these fine, talented people. Thank you!!
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October 2023 by California lifestyle
I got what I needed from this business. They are literally the only store within the area that sells quality canes. The lady that assisted me the first time was very helpful in making sure I got what I needed. When I went back to buy my item a man however assisted me and I felt like he could’ve gotten buy by assuring I got the item I needed instead of trying to convince me that I didn’t need one; apparently you need to be within an age bracket to need one. Anyways got what I needed and just thought I’d share my experience. They also never answer their phones. I called back to back for almost two weeks and no answer.
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July 2023 by Stuart B.
Helped me select an engagement band. They have vintage and estate selections great for us more mature couples. Excellent service. Sizes it up in one day. Thank you. Bride loves it!
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March 2023 by Margaret C.
This is the kindest family the owns this store. Their customers are important to them, their customer service skills are fabulous. Their service displays that in the way they interface with people.The store always smells fresh, even their little dog is adorable.I have had a lot of jewelry repaired and it has always been top quality work. I have used this store for 7+ years and can speak highly of them because I am a hard person to please, I demand quality work, good customer service skills and manners. Old fashioned service.100 Gold stars for this store.
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February 2023 by Jason Sysak
These people are always kind when I visit!! They are honest and have fair prices. Been going for 5 years!
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January 2023 by Kasie B.
Excellent service and a great variety of new and estate jewelry. Have purchased a couple pieces and have also had watch repairs done here. Highly recommend.
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September 2022 by Will Appleton
Went in earlier today and was fairly nervous after reading some other reviews, some had mentioned not being greeted upon entry or acknowledged. I walked in and wasn't immediately greeted, but they had three or four customers ahead of me and were busy, so that's understandable. Not really something writing a review about (yes thats a shot at the reviews complaining about having to wait minute). Anyway, the lady (never got her name unfortunately) was extremely professional and knowledgable. She actually turned me away, but that's because she told me I could get a better price for what i was trying to sell, elsewhere. Rather than taking advantage of the fact that I didn't really know what I was dealing with and profiting off it, she took the time to educate me and point me in the right direction. 10/10 would recommend, will absolutely come back if I'm in the market for fine jewelry!
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August 2022 by T K.
Karen is wonderful. She is so knowledgeable and helpful picking out jewelry. They have a array of beautiful styles of rings from designer, cocktail and even Estste. All well priced too!
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July 2022 by Joshua Bishop (Kevna)
I broke the spring pin on my Fossil watch and they replaced it free of charge. Outstanding people and outstanding place.
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April 2022 by Elysa Matias G
Jerry & Karen Are Very Nice People. They Have A Variety Of Jewelry To Pick From
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January 2022 by V. P.
Today it was reported that in San Luis Obispo County, hospitalizations have reached the highest point in the pandemic. Nine more COVID deaths were reported and 67 residents are currently hospitalized for severe COVID-19. So imagine my shock when I walked into Diamond Designs in Pismo Beach and found NO employees or customers wearing masks. The shop has a bad stale smell, probably from cigarette smoke. Cigarette smoke and disregard for the health and life of oneself and others are beyond disgusting. Their website says their main goal is to keep clients happy and satisfied. My main goal is to keep myself healthy and alive and cause no harm to anyone else. So staying away from Diamond Designs is at the top of my list.
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January 2022 by Jamie Dias
We went in today to look at rings and both employees, one wearing a cross around his neck and the older woman, who was pretty engrossed in her conversation, neither of them even acknowledged us! The man with the cross had customers who were busy trying things on and as he walked away from them and walked in front of us, he clearly turned his head away as if to say, "you're not welcome in the store". That's just RUDE!!!! We took our business immediately elsewhere and purchased both mine and my husband to be wedding set in a much better establishment!FYI: Customer service is supposed to be top priority!