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December 2022 by L C.
Great service! Both the girl and guy that helped me out today were friendly, attentive and efficient. I work in customer service and I know how stressful it can be, especially during the holidays, but their service was spot on. They even complimented my socks!!
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September 2022 by Cappy D
Great store with super nice staff! The online Journey's website was messing up when I went here to look for a specific pair of boots. They had the boots I wanted in stock in my size, were great about going to get them from the back, and were very helpful in figuring out a way for me to use my Unidays coupon that I was having trouble accessing online. Have been buying Dr Martens here for about 5 years and this location has always been great.
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August 2022 by Willie “Gorgeous” Walker
It was like pulling teeth to for the guy to go in the back to look at the shoes. For the correct size.
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June 2022 by Kaiya A.
10/10 excellent service from both Abby & Edward. Made my friend and I feel very welcomed. Entertained and definitely brightened our day.
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March 2022 by Gabrielle Kilpatrick
Johnnie is the best ! :)
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February 2022 by Billy Kemp
Excellent selection and customer service!
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January 2022 by Ronald Raade
Staff got $200 out of my reluctant wallet, great kids
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January 2022 by Deborah Tsutsui
Nice store with great personnel.
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January 2022 by Nic Cage
This place f
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November 2021 by Evelyn Sanchez
They always have really friendly staff
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October 2021 by Willie Walker
It was like pulling teeth to for the guy to go in the back to look at the shoes. For the correct size.
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April 2021 by Alexis B.
Kale was so lovely, patient and accommodating! 10/10 great customer service. She was quick to bring out a better fit/make suggestions, very polite!!!! Go kale!!!! Also, the store was very clean and all the other employees were very friendly and welcoming as well :)
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April 2021 by Semenya Fulton
Nice staff
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February 2020 by Michelle C.
Literally best customer service I've ever received from the moment I walked in the door. All staff were so helpful and upbeat. Definitely made me want to spend more time and money in this store. Whoever the manager is here is doing a wonderful job hiring staff that truly know customer service. Great job!!
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October 2019 by MARE SHIELDS
I'VE ONLY ORDERED ONLINE BUT, THEY SHIPPED IT FAST, GAVE CREDIT BACK FOR A FAULTY ITEM WITHOUT A HASSLE. VERY NICE REP, COULDN'T HAVE ASKED FOR BETTER SERVICE. I'D RECOMMEND JOURNEYS TO EVERYONE! MY G-SON IS ON HIS WAY NOW TO BUY MORE SHOES AT THE PISMO STORE.
