-
November 2023 by A P.
The overall experience that we have had at Sky River has been great. We recently purchased a Keystone trailer and would not only recommend them to other customers but would buy from them again. We made several visits to the dealership prior to purchasing and found the sales staff to be knowledgeable and friendly. We were comfortable enough to discuss and agree on the purchase price on the phone. The finance process was easy and really stress free. The walk thru and introduction to the trailers functions were very informative and our follow up with the parts and service department have been outstanding. Many thanks to Lori, Nancy, Chris, Matt, Taz, and Clyde for making us feel more like family than just customers. (A little Christmas bonus for the staff, hint, hint).
-
November 2023 by Randy C.
We saw an ad in RV trader for the motorhome we wanted at Sky River. I contacted a sales person and asked her for of the details regarding the coach. She told me it was available and even sent me more photos on the phone. I explained that we were 150 miles (3 hours by car) away from her and if it was as she described that we would buy it. She assured me that she had the coach and was going to pull it out from the back and wash it. Just as we arrived the coach was out front, but there was another couple and a salesman walking aground it. Just then my phone rang and it was the salesgirl that I spoke to 3.5 hours earlier. She wanted to stop me from driving out but I was all ready there. She greeted us and informed me that another salesman sold the coach and claims she did not know about the transaction.I call BS to this and was very upset, not only did she waste 6 hours of my day driving it also cost me $80 in gas.To me this was very unprofessional and unethical of a dealership to treat a potential customer that they knew was 3 hours away and was going to buy the coach! I would not recommend this dealership if this is what they treat potential customers!
-
November 2023 by Jim T.
These guys are the best of the best. Last Friday afternoon around 2:00pm I had the unfortunate experience of tearing the back wall off of my 5th wheel pulling into a rv park. I called Sky River and spoke with Kyle in their service department. Fifteen minutes later Kyle was standing by my rig assessing the damage. Ten minutes later he had 3 other people there working at securing my back wall onto my 5th wheel. They got it lifted into place and screwed it all back together. Do you know of any rv dealer that would provide that level of world class service, let alone late on a Friday afternoon? I sure don't. I did not buy the 5th wheel from them. I was vacationing in the area. I am from Northern California. Today I was switching rv parks here in Pismo Beach. All of my trailer lights were ripped out from the back wall. Kyle from Sky River Rv arranged for one of their employees to follow me from one rv park to the new rv park location so I wouldn't get rear ended. What business does this?. None except for Sky River. It will be my pleasure to have them perform the repairs to my 5th wheel. Thank you Sky River RV.Jim Trezza
-
October 2023 by Andrew M.
Great place! they have very knowledgeable employees that are happy to help! Daniel has helped me so many times when I'm in a pinch and can't figure out how to do something on my Rv very friendly and knowledgeable always goes above and beyond 100% of the time! Janet has helped me look up parts and find the best prices and solution to my problems every time can't ask for more from an Rv shop! They have a large assortment of parts and amenities to work with and if they don't have the part they will order it for you or help you figure out a way to get the job done GREAT PLACE! 10 Stars out of 5 if it would let me!
-
October 2023 by Ken H.
Taz did our walk thru on our new Cougar 5th wheel. He answered all our questions, noted some needed repairs and made certain we knew what we needed at the parts shop. Lori in sales made the deal with us and kept the ball rolling with a fair trade in offer and great communication. Nancy in finance pushed some buttons to make the deals little more digestible.Thanks Sky River Pismo for your care and attention to customer satisfaction!Happy trails!KK Hansen
-
September 2023 by Richard R.
Yes there very professional and do a great job They treat people with great respect I recommend Sky River for all your RV needs
-
September 2023 by Melissa Lopez
Janet was so helpful and knowledgeable. We went in with a multitude of questions as this was our first time owning a class B and was more than happy to help. She even staid after hours to help us find a latter. Will definitely come back!!
-
September 2023 by Anika Lopez
Janet was so helpful in helping me find what I needed for my camper van conversion. I'm new to camper vans so her knowledge on the subject made my day. I will come back again just for the great customer service ??
-
September 2023 by Valerie T.
We just purchased our dream motorhome and couldn't be happier! We had the pleasure of working with Dan Morris on the purchase. His motorhome knowledge and straightforward approach was very much appreciated. He walked us through the selection process and kept us informed throughout the build.Kyle Edelen worked with us every step of the way upon delivery of our coach and made sure everything was taken care of! He took the time to address our concerns, handle our walk-through and schedule and complete due-bill items.We would highly recommend Sky River! Thank you to everyone we worked with for making this once-in-a-lifetime purchase an exceptional experience!
-
September 2023 by Richard Martin
I would like to thank Jesus a service tech, that took the time to show me how to rest my generator on my Class B rv. I was about to leave for a trip, that afternoon. I cannot thank Jesus enough for taking time, to help me and my family have a successful trip. Since buying my RV at Pismo Sky River almost one year ago. Again thank you Jesus for your excellent service! Richard Martin
-
August 2023 by Anthony Bringetto
The AC went out on my dad's trailer. Dad worked on the unit and found the capacitor to be out. This place wanted to charge $260 for one capacitor and $450 for a different one. We ordered a capacitor on Amazon and had it delivered the next afternoon for under $20. Criminal how much they upcharged for such a cheap part. It's worth noting that the quoted price did NOT include installation or any kind of service.
-
August 2023 by Barbara H.
Taz did my walkthrough for my new fifth wheel trailer. Well, new to me. Showed me how everything works, helped me purchase the items that will help me get set up. Taz is the man.
-
August 2023 by Jack R.
I just purchased a trailer from Sky River and couldn't be more satisfied with the post purchase treatment. The service team went above and beyond to ensure they made up for my sales experience. I'd recommend friends and family without question to their parts and service department. Pro Tip: Ask for Taz to inspect your RV or Trailer, the guy was patient, articulate, honest, and knew EVERYTHING about the trailer. Seriously, ask for Taz, he'll treat you right.CONS: If the 'sales guy' quotes you a price, "guaranteed" over the phone to get your trade...don't believe them. Yes it worked, they got me on the lot, but just go in eyes wide open that nothing is "guaranteed" until you get it in writing, and EVEN THEN the deal changed by 30% less when they drew up the paper work. EYES WIDE OPEN PEOPLE.
-
August 2023 by Alisha B.
We had a great experience here at the Pismo Beach office. Josh Hughes was very helpful & communicative. He got us a great deal and quick and easy process. We are very excited about our new trailer toMake memories with our family!
-
June 2023 by JP B
These guys are pros. I know because there good at what they do. They fix your sick RV, they make it better so you can get your own vacation fix. I mean, who doesn't like a good VACA trip without worrying about anything except there the next glorious sunset! They're fair about pricing and will let you know when the old dog is tired and maybe time to get a new pup... I'm talking RVs. So they've got some that are new, almost new, black ones, white ones, bid one, and little ones....okay, sounding a little "Cat in the Hat". But these guys are cool cats for sure. Go here dudes!