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March 2024 by Kara Smith
THIS PLACE IS FILTHY! Although Vincent may be kind to those he knows, he is not kind to all! This place needs a sweep and a mop. Are you kidding me?? Disgusting!
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February 2023 by Tracy L.
Ha. I have to agree. Vince us not a welcoming soul. He hates being brought away from whatever he's doing back there to do work. He does not offer any info beyond yes no maybe so and nearly says "what do you want" when you walk in. Gota smile and have a sense of humor. He's alright. Just laugh it off. And make sure you gave tape if anything you're shipping calls for it.
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December 2022 by Jennifer Kan Martinez
Vincent has been kind and friendly while helping us with all of our postal needs for years, and we love having such a cute and cozy post office that we can walk to.
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August 2021 by Katie Wells
Mediocre service. Although I was the only customer, employee was impatient and indifferent. Mocked my one question. (I love my Burbank post office & the USPS in general - this location is a lemon).
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November 2020 by Mark G.
Very rude and impatient employee. Middle eastern man in his 40-50s. Slow, inefficient, rude, basically a perfect stereotype of a slug civil service employee.
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August 2020 by Aaron Carpenter
After reading the reviews here and the many dealings with the incompetent staff I understand the USPS does not hold any level of standard towards customer satisfaction nor appreciation. Its a government run organization. What do you expect? Ive been waiting on a package that I ordered over 3 weeks ago and its still not here yet. USPS refuses to give me any information or start a case. It sits at the distribution warehouses for almost a week before its sent to the next. The most ridiculous and lazy lack of regard for anyone I've ever seen. Good thing it wasn't my diabetic supplies. I'd be dead 2 weeks ago.
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April 2020 by David Rosenthal
Vincent has always given me and my Mother great service. My favorite post office! Being a polite and patient customer is well worth the effort.
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October 2019 by Rebecca Watford
What an unpleasant experience! I will never go in this post office again. The man working there was extremely rude. It is worth the time for me to go to another location - even though it is farther drive.
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September 2019 by Tami Delisle
This sweet little post office is taken care of by one man who is genuine and helpful. I’m glad we have a little post office in Shell Beach for charm and convenience.
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November 2018 by Stacey
This guy takes FOREVER to appear from “the back” after making my presence known. Totally unhelpful and unfriendly, to the point of rude. He makes me feel like I’m not allowed to be there, and how dare me disturb him. I’m a Shell Beach native, of 10 years, it’s our only P.O. for miles. Why is the USPS not reading these reviews?
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October 2018 by A Google User
This guy takes FOREVER to appear from “the back†after making my presence known. Totally unhelpful and unfriendly, to the point of rude. He makes me feel like I'm not allowed to be there, and how dare me disturb him. I'm a Shell Beach native, of 10 years, it's our only P.O. for miles. Why is the USPS not reading these reviews?
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July 2018 by Betty Gonzalez
It's been 2 weeks in a row that I have not rec'd the Tuesday shopping ads. It has happened before. I realize our area is used as a training area. Please remind your trainees not to skip that smaller section of community mailboxes in the Pismo Dunes Resort (Senior Park).
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July 2018 by Jordan Hubble
Wish I could give this place zero stars. Don't waste your money. The office closes at 1pm so if you work normal hours, forget trying to pick up any packages. Speaking of packages, this post office does not accept UPS, so if you online shop. You'll be driving all the way to Santa Maria to pick up your stuff. The main guy working there puts mail in late on the regular, and has no answer when you ask what's going on. Just pick a different post office. Trust me.
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June 2018 by Kate Capela
My husband and I both have given this location multiple tries. The gentleman that works there is an absolute displeasure. Every single time he is rude, disrespectful and appears to be unwilling to be civil or helpful in any way. While I understand he cannot be at the counter all the time, he has no way of you politely letting him know you are there and need services outside of a PO box stop. I would rather drive into Pismo and go to the main location and they are barely better. You would think in this very small location the job would be pretty good. I never encounter our residents being anywhere near his level of rude.
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December 2016 by Paul Malarik Jr
Quaint cute old tiny old town PO.
