Atlantic Nails Salon offers a variety of nail services with a focus on nail art and shaping. Customers appreciate the talented staff, especially Jen, who is known for her great work and dedication. Many clients have become loyal because of the excellent quality and lasting nails. However, some experiences with customer service have been less positive, with one customer feeling upset about the attitude of a staff member and extra charges for a handmade design. Overall, the salon is loved for its talented technicians and quality work, though improving customer service could make the experience even better.