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December 2023 by Anisa Silva
Customer service was great! I called for some info on a sale they were running for a specific product. They went above and beyond to make sure the item was in stock and put the item on hold for me. When I went in the purchase they helped me load into my car (it was a very heavy punching bag).
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November 2023 by J P (Legend)
Guys that place is demolished to build A Chick fil a
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July 2023 by BillBob Jenkins
Bought my shoes. They don't carry the pair I used to have so the guy helped me get something similar
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February 2023 by Michelle Quintero
Nice store with decent selection but not so helpful employees. Woman at cash register Kendall, acted annoyed and rude while she rang up our merchandise.
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January 2023 by Nicholas Zellers
Good store but I cant help feeling like I could have got a better deal on amazon
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December 2022 by Carolina C.
Horrible customer service,employees on their phones, when i ask for something they keep saying idk go ask the front or directed me to another employee. Employee seemed high or extremely tired and neither of the 2 employees i talked too seemed to wanna work today
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November 2022 by Michael M
I come here mostly to buy ammunition. Every single time the associate helping me with the background has been helpful and friendly
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November 2022 by William Scott
Had a $10 off coupon for a purchase over $20. I got a couple items to qualify and in the knife case there was several On Sale items and I wanted the camp axe for $15 also. The manager refused to sell the display model and after several minutes waiting at the cash register as she rifled through several boxed display case selections, customers lined up behind me and I told her I'd just come in tomorrow, Wed, and she said OK. Wed I'm up Lonetree and stopped at the Big 5 there. No sale items in the case at all. I asked the young man if there was a sale that ended yesterday(There was no fliers), and he said yes but seemed a little unsure. So the sale ended yesterday and I told the Somerville manager I'd be back the next day and the sale is over? The one star was for Somerville and one star for a not-to-helpful staffer on Lonetree. Is there a rain check? Would the axe be honored at the sale price? Was it an in-store sale at Somerville only?
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August 2022 by Lawrence
Lazyyyy workers.. I was denied the sale of ammunition because my fsc didn’t have a suffix like my id which i have bought firearms and lots and lots of ammo in the past never had a problem and first of all I have no idea why they even asked for my fsc for a ammo purchase they didn’t even bother trying they just kept saying your going to get denied which I have never in the past they’re just pain lazy and they need better training and workers. 0 stars this is why I never shop here Anymore. If they tried then it was denied I would of understood but nope.
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July 2022 by Kashawn Hill
My experience at Big 5 It was good we found the we were looking for the worker was very helpful and polite ...
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June 2022 by Un Known
The store is very clean they have a wide variety of items they have weights clothing fishing stuff shoes skin stuff they also do have Rifles and ammo. The staff was very nice and very efficient they are always willing to help. Just wish they had security since they're always constantly getting Shop lifted. The store needs to protect their staff and customers. Owners please get security.
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April 2022 by Juan Gallardo
It's a great store because it's where you can buy for sports or to do exercise and among other things.
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April 2022 by jabari kidd
Fix y'all time man google says they open at 930 the store sign says they open at 10 which one is it
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February 2022 by Mike McLaughlin
We just dropped into see if they still maintained a selection of firearms and ammo. To our surprise, they had a small but good selection and were really pretty well stocked with ammo at cheaper prices than I have been paying. Store manager (forget her name) was very helpful and knowledgeable about the products. Her safety protocols were nice to see while handling weapons even including air guns. You don't always see that concern.
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January 2022 by Greg Turk
Since they moved they are even better. That's in my experience this is a friendly helpful people serving us customers.
