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February 2024 by Estella Argyle
This store always takes the best care of my car tires and oil changes I don’t take my car anywhere else
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December 2023 by Dave Rugg
This is the second time I made an appointment for an oil change at 8am ONLY ON OTHER CAR WHEN I GOT HERE AT 7:45AM. and had to stand by while I watched people walk in and get the oil service. My car was in the bay for over an hour 9:15am with no one working on it. and now I have to air up my tires that i had asked your team to fill(see photos). shame on you, Big O, it because it's a corporate account.You win. I won't be back.
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December 2023 by April Marie
I've had 2 flat tires now, working just around the corner in the industrial area, your tire is bound to pickup a few nails / scrap metal. First trip to Big O, I walked in at 4, right before closing, they had me out by 4:30 at no charge. Again today, I dropped my car off at 9:30 and picked up before 2. Their help in what could be a stressful time, urgency, and professionalism is greatly appreciated! Customer for life!
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December 2023 by Gustavo Henriquez
Wonderful customer service I will hundred percent recommend it
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October 2023 by Bethany Hyatt
Professional, friendly staff, knowledgeable and helpful. Clean store inside and out. Cozy waiting area with chairs. Thank you Leo
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September 2023 by Fred Wagner
Just stopped in to have air checked on my tires, and they took care of it fast and friendly... why I've bought tires from them for so many years!
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September 2023 by Jo Ann Tipton
This trip the staff was friendly and worked quickly to get me on my way.
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June 2023 by Susana B.
Came in for an air check and a gentleman by the name of Bryan was really helpful! I will be back for a oil change soon!
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March 2023 by Lillian Welch
Once I got home and looked over my bill I was disgusted. Feeling I should report them. I have always trusted BigO no matter where I lived. I got charged for 6 spark plugs $43 a piece ($258.00 for 6 spark plus). I am almost 60 yrs old, been a BigO Customer since I was 16. I was charged for ignition oils 6 x $90 when all 6 should have been $90. This is no way to treat a loyal customer or anyone for that matter. Please look over closely cost of parts and services before you pay.
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March 2023 by Hannah G.
I called yesterday for a tire change and the guy said $130 & that they were busy at 1pm until the end of the day . So he told me to came into the office at 8am to beat the rush . The total was $140 without warranty . The guy at the front filling out information laughed at me twice. Also he was drinking a drink and was waiting to eat his cupcake. Men are so rude . I work on cars for a job , I don't understand the laughing and disrespect to a customer . I left and went to another place for only $100 new tire with warranty . It's easy to change a tire should only be 10 mins changing a tire lol .
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February 2023 by Kyle Robert Terry
Big O Tires told me I needed new rotors and brakes today after doing a brake inspection when I just replaced them myself 6 months ago. They said it's about time with my mileage being 200+. They'll try using scare tactics if you have high mileage or look like you may not know about cars. Things have changed here since Don left.
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January 2023 by Hector Robles
Two new tires & alignment put my old vehicle in a safe running condition again.Thanks to that technician ( i forgot his name) & Leo who took the work order that day.They're very professionals in their trade & well organized.Always agree on having at least two new front ( or at least existing tires with good tthreads)tires before alignment begins for maximum alignment straightness.
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December 2022 by Mike Pavlik
Very nice staff the young man who helps me with new set of tires was great can remember his name but drives 84 Camero..good natured person I would give a hire rating for the service..only thing I would of liked would be a lower price...just a little I guess at the way things are I did very well ..great job got me on road quick on holiday.the man helping me had the ability to make me fill good after giving him my money...lol..but I left filling like I was treated very well....he would make a good manager
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December 2022 by tony sadler
I been going there 25 years and they do a excellent job on my vehicles and keep it honest with you Blessings
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November 2022 by Ziad A.
I called in to gain information about issues my car was facing and a gentleman by the name of Cody, was absolutely an amazing Big O Tires Advisor. Cody was professional and courteous through multiple calls I made in order to consult through the car issues I was having. The level of service is exactly why I would be more than happy to return to Big O Tires as a customer.
